Work history
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Product ManagerLOVESPACE
London, United KingdomFull Time
Driving and implementing the strategy for our core products. By:
- Improving UX
- Owning the operations product experience from training to feedback cycle
- Scrum Master
- Managing the relationship with the Tech Team to deliver projects on time
- Taking on the role of scrum master to ensure every sprint runs in accordance with agile principles
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Project ManagerLOVESPACE
- London, United KingdomFull Time
Ensuring we have perfect data and are constantly improving our operations' processes.
o Maintaining 99% perfect data on all box movements, by liaising with teams, under the Agile principles.
o Created and implemented our onboarding and training programme for 80% retention rate in the first 6 months.
o Managing our operational KPIs (examples: cost per box and customer satisfaction).
o Incident management and keeping our insurance compensation below 1% of total revenue.
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Skills
- Business Strategy
- Agile
- Entrepreneurial
- Product Roadmapping
- Scoping
- Photography
Education
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BAUniversidade Católica Portuguesa
- Lisbon, Portugal
25th in the FT’s ranking. Average grade of 14 out of 20. Católica Top + Scholarship (average higher than 17.5) in the 1st year
Awards
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Caixa Empreender Award - Inside VisionsCaixa Geral de Depoósitos
Best start-up in Portugal in 2014 (Caixa Empreender Award, by the largest bank in Portugal - CGD)