Work history
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Digital Account ManagerBig Eye Deers Ltd.
Cardiff, United KingdomFull Time
Current Account Manager, providing an exceptional standard of client management. Specialising in producing business and marketing strategies for eCommerce clients.
Additional duties involve:
- Successfully providing cross-functional, internal management and proficiently using tools such as Teamwork, Trello, Gitlab and Harvest to aid this.
- Monitoring budgetary spend for clientele; raising invoices and tracking monthly expenditure through Harvest.
- Building sincere working relationships with clientele and providing ongoing support.
- Clearly communicating the progress of weekly and monthly initiatives to internal clients.
- Reviewing data to identify trends in eCommerce performance and presenting findings to clients through generating Google Analytics reports.
- Increasing engagement through CRM campaigns, using Mailchimp to produce successful e-mail campaigns.
- Creating on-brand social content for various channels through Adobe Package.
- Managing social content performance using Buffer and Later.
- Producing engaging blog and website content using WordPress.
- Prolific use of Microsoft package and Google suite.
- Increasing personal awareness of SEO and PPC.
Project Coordinator InternMarie Curie UK
- Cardiff, United KingdomInternship
Acting as the primary point of contact to Senior Fundraising manager. Assisting in organising numerous fundraising events throughout South East Wales. Tasked with sourcing stakeholder support and improving community engagement for the charity's largest, annual fundraising event "The Blooming Great Tea Party".
Additional duties involved:
- Producing marketing material including monthly newsletters; e-mail campaigns; and 'goodie' packs.
- Conducting market research in order to secure stakeholder support.
- Providing an exceptional standard of administrative support.
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Skills
- Web Analytics
- Web Design
- E-commerce
- Marketing
- Blog Content
- Client Management
- PR
- Digital Marketing
- Adobe
- Communication
Education
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MBA Master of Business AdministrationCardiff Univeristy
- Cardiff, United Kingdom
- Specialised in Media Management
- Completed Dissertation alongside BBC Studios London: "Tomorrow's World of Print: What is the Most Sustainable Print Strategy for BBC Top Gear Magazine?"
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Bachelor Of MusicCardiff Univeristy
- Cardiff, United Kingdom
- Undertook role of PR Officer for 2 years of study
- Specialised in Music Marketing and Public Relations