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Customer Service role focusing on: ? Working to deadlines and maintaining a can-do attitude to deliver quick and helpful responses to queries for a wide range of students and staff from varied backgrounds. ? Communicating clearly with multiple customers and dealing with many tasks at once. ? Prioritising my workload and communicating with a variety of teams within the university to find solutions to customer problems.
Temporary role to aid the setup of a new image library database across the five colleges of UAL: ? Used attention to detail to collate and organise images to attract and represent the arts colleges to potential new students. ? Corresponded with colleges to obtain images for the image library.
Head of administrative organisation for a brokerage company in central London, my duties included: · Managing financial transactions, logging, cashing and recording monetary activities between client and company. · Creating, distributing and filing contracts and client receipts. · Corresponding with suppliers and clients and managing product distribution. · Working to deadlines and prioritising my workload in an often high-pressure environment. · PA duties, arranging meetings, travel etc. and manning reception.
I provided administrative support to the university and gained experience in: · Managing correspondence between university and student and building professional relationships. · Logging student information and payments and maintaining attention to detail when reviewing the information. · Taking initiative in managing my workload and becoming familiar with several new databases.
Studied the structure and content of Scriptwriting and also how to edit, critique and edit the work of peers.