Throughout my employment history I have worked in supporting administrative roles whereby professionalism, attention to detail and high levels of service is of the upmost importance. The vital experience I have gained working for and in environments that warrant vigilance, foresight and discretion has afforded me with the skills necessary to ensure the management of an organisation’s top individuals working life and seamless co-ordination of a busy office and studio. In having attained inherently essential experience as a Personal Assistant within a large organisation, I have been afforded with the opportunity to refine and develop a broad range of working processes fundamental in a demanding, fast-paced and exciting working setting. Moreover, I believe this crucial experience has instilled me with confidence, vigour and assiduousness, and I am sincerely keen to apply to a new position and challenge within a studio context. I am a driven individual who always strives to do their best and make a positive impact to the organisation and team I work for.
Provided a professional, proactive and proficient administrative and PA service for effective support to the Director General and the President. Supported the Executive Assistant to the Director General and President by competently implementing administrative procedures, systems and processes to ensure a well-run and efficient office. Such processes include, but are not limited to: diary and inbox management, liaising and arranging meetings with internal and external partners, preparing meeting packs and briefs, administer day-to-day transactions such as expenses, purchase orders, invoices, maintain records on the customer relationship management system, making cost and time efficient travel and accommodation arrangements, assisting with the preparation of presentations for the President and Director General, recording, filing and tracking correspondences and composing responses on behalf of the Director General and President. Acted as an ambassador for the President and Director General across other departments of the Society and external contacts. Assuredly operated within highly confidential environment with discretion and tact. Liaised across the organisation on work on behalf of the Director General, President and their Executive Assistant to see that requests are met and answers presented in a timely and acceptable manner. Co-worked with the Executive Assistant to the Director General in administration organisation relating to VIP Lunches and the Royal Visit at major RHS Flower Shows including RHS Chelsea Flower Show. Worked in partnership with the Director General to initiate a new RHS Advisory Group: Houseplants and Cut Flowers and currently hold Secretary position. Tasks include: research across the floristry and urban gardening industries to acquire relevant and suitable representatives to advise the RHS on current trends and issues across the two industries, manage and support the seventeen external members of the advisory group administratively, support and liaise with the Horticultural Relations Officer to negotiate relationships within the group, minute taking. Seconded to the Retail team at RHS Garden Wisley to advise and work along side their Retail and Project Development Teams ahead of the opening of the new Welcome Building and Plant Centre, in order to support and target a younger demographic who are keen ‘indoor gardeners’. Responsibilities and specification included, but not limited to : regular meetings with the Head of Retail, Head of Plant Buying, Head of Buyer, Head of Marketing: Gardens and Retail to ensure project development deadlines were met, researching current trends within houseplants and indoor gardening: products, workshops, social media conversations and hashtags, literature and plants which were then presented, to the Heads of for approval and discussion, updating product range plans, worked cooperatively with the visual merchandising team to help curate new products and plants that would be suitable to the target audience, liaising and setting up new supplier relationships.
Provided administrative support to the Managing Directors prior to events. Maintained a high level of professionalism when liaising with clients and members of the public prior, during and after events. Followed essential health and safety procedures around equipment installation and use of specialised printing substrates and inks.
Curator of an evening of screening and evening of talks with a focus on emerging artists’ moving image. Processes and duties pertaining to the organisation and fruition involved: collaborating with Limbo Limbo to ensure the exhibition space was set up for the event, curated a the programming, liaised with the artists to gain permission to exhibit work, compiled and wrote programme introduction, along with artist and work synopsis, designed and screen-printed the programme which was distributed as marketing information for the event, created and ran online platforms synonymous to the event.
Acted as the first point of call for visitors and clients who visited the gallery and provided a professional, definitive yet service during day-to-day running of the gallery and during difficult or urgent circumstances. Undertook fundamental administrative processes to ensure the seamless running of the gallery’s front of house, including: booking meeting rooms, updating the gallery’s working calendar, ordering stationery, catering, couriers, invigilator monthly and daily rotas, training of new invigilators and supported the lead receptionist during recruitment. Provided essential administrative support to all departments across the gallery to ensure the smooth operation of the gallery; including but not exclusively greeting high level clients and artists and informing the relevant representative upon their arrival, . Levels of support differed depending upon the gallery’s calendar, for example: during Frieze Week and private views, more support was given to Sales: ensuring sales packs were printed and collated for Sales Representatives and Directors. Served crucial support to the Managing Director’s PAs and EAs by undertaking ad-hoc tasks in a professional, discreet and responsible manner.
Maintained administrative support to the Managing Director and Head of Material Printing through undertaking communication and day-to-day accounting processes, ordering stationery, printing materials and couriers in a professional, assured fashion. Assuredly worked as part of a small team in a high octane and pressured environment to varying deadlines. Confidently liaised with external clients such as artists, gallery representatives, graphic designers and design houses to secure production jobs for the company. Responsible for personnel such as: collating and submitting overtime, birthdays, Christmas party, Oversaw all administrative operations during the recruitment of new staff including: copy writing of job spec, managing applications and the following processes for both successful and unsuccessful applicants. Carried out all tasks and ad-hoc support with the utmost professionalism, enthusiasm and discretion.
Afforded continual assistance to the gallery and studio manager by undertaking ad-hoc tasks during the exhibition install. Facilitated the gallery and studio manager in co-ordinating the logistics for the private view which was to include a live performance. Acted as in house artist’s assistant to the exhibiting artist by providing draft copy for press releases, artist’s CV, list of works presented, once finalised with the gallery representative collate and send to print. Worked to strict deadlines with a small team.
Provided key support to ensure the smooth running of the studio whereby duties included: liaising with the artist on a daily basis to confirm working schedule, preparing the studio each day in light of the artist’s working schedule, ensuring the studio was kept presentable prior to client meetings, technical support for the production of work.