About me
I feel the perfect opportunity awaits! I live life to its fullest, I am such an energy to work as colleagues describe me, I'm always full of life arriving at work with a smile on my face, ready for the day ahead!
Experience within live events, box office, ticketing & client and customer relationships.
Maybe one day you will get to witness my energy for yourselves!
Happy viewing & thank you for your time!
Work history
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Senior Event Ticketing ManagerCrosstown Concerts
London, United Kingdom
Client Account AssistantTicketmaster
- London, United KingdomFull Time
Assisting with daily tasks such as allocations, off sales, accounts, on sales, building, repricing and sending reports to name a few using TMWIN Ticketmaster ticketing system. Working with the Customer service department with customer queries regarding exchanges/refunds and liaising with clients. Other tasks include printing, organising tickets and stock, working onsite box offices for festivals and events. This role involved working closely not only with clients but with the Account Managers to ensure each event is running smoothly. I also worked with other departments such as VIP nation and event ticketing managers with reporting, queries and other tasks. Working closely with Theaters, Venues and promoters creating great working relationships. Regularly working closely with external partners such as Ingresso and our resell platform. Regularly on site within box office and onsite to assist with events within such venues as the O2 and on site at festivals working first hand with promoters and the general public. I worked within sports and special events for a year with an achievement of being the box office manager for one of their high profile events Longines in the summer - I moved over to the music team to increase my knowledge and interest within that genre gaining more skills. I regularly performed daily Client Account Management tasks with the maintaining of three clients.
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Skills
- Customer Service
- Client Accounts
- Artist Relations
- Admin
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Salesforce
- Social Media
- Report Writing
Education
2:1 BA (Hons) in Music Industry Management University of east London
- London, United Kingdom
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B
NCFE Level 3 in Supporting Teaching and Learning in SchoolsBromley College
- London, United Kingdom
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