Charlene Bonsu

Events Assistant

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  • LocationLondon, United Kingdom

Skills

 

  • Advertising
  • Events
  • Excel
  • Office
  • Word
  • Time Management
  • Creative Problem Solving Abilities
  • Organisation Skills
  • Communciation
  • Self Motivator
  • Team Working Skills

Work history

Currently

Events Assistant

The Exhibit

Feb 2015
  • -Arranging for customers to come in for viewings of the venue and discussing the food and drinks packages that are available. -Writing content for The Exhibit’s event listings page. Contacting third party websites in order to update The Exhibit’s event listings page. -Contacting local businesses to let them know about the discounted offers they can receive. -This involves confirming bookings for the Restaurant, Private Cinema and the two Private rooms. -Upselling pre ordering and the different packages on offer. -Ensuring the private rooms are always booked up on a Friday and Saturday nights by any means necessary. -Upgrading customer’s bookings which in turn increased revenue. -Taking payments for private hire bookings and pre orders. -I managed the previous reservation system Opentable. -I manage the Collins system. This involves contacting any new enquiries, chasing up enquiries that are in progress and following up confirmed bookings. -Responsible for negotiating on minimum spends to ensure the private rooms get booked.

2015

Bar Staff, Hostess and Waitress

At Your Service

Jul 2009 - Feb 2015
  • -Ability to work unsupervised in the bar area. -Adhered to correct cash handling procedures in operating tills and responsible for receiving payment of goods. -Ensuring premises are kept well stocked, clean and tidy. -I worked in a team of three on the bars, where we work together in order to serve customers efficiently and effectively in order to meet time constraints. -Dealing confidently with customers and providing a welcoming atmosphere. -Make customers aware of offers on the food and drink range. -Speak to customers to ensure that they are satisfied with their meals and assisting customers.

2014

Marketing Assistant

Grow3

Feb 2014 - Apr 2014
  • -I was involved in exploring and evaluating the current marketplace and analysis of both competitors and industry sectors and analysing market and sales performance. I also researched the market for possible target companies our clients could offer their services. -I created briefing documents for management, which allowed management to be kept up to date with prospective client activities. - I helped with the campaign messaging for the company’s website. -I created value propositions for Grow3 which I was able to identify how Grow3 can add value to prospective companies. - I managed the company database and executed ad hoc duties. - I was part of an international team, with different social and professional backgrounds and quickly adapted to a new cultural environment.

2011

Accounts Executive Assistant

Steel London

Jul 2011 - Sep 2011
  • -I sent out Debenhams text coding which involved emailing customers on the latest offers. - I helped with the storyboard for Gregg’s latest campaign for their new Doughnut range. I also took part in creating the set in which the campaign would be focused on. -I helped with the content analysis for the National Fostering Agency, this involved transferring all the data from the National Fostering Agencies old website onto the new site. - I researched shops that stock the materials needed for the set of the Greggs campaign. I also purchased the materials needed for the Greggs campaign set. -To create awareness for the Greggs campaign, I used social networking sites such as Facebook to identify group deal pages and supermarkets in which I was able to contact our target audience, which were people that enjoyed deals. Our aim was to get people that loved deals to like our Greggs competition page, this allowed members of the public to get involved as well as promoting the Greggs campaign. - I gained insight into a range of campaigns and customer requirements.

2010

Operations Manager

L.monroe

Apr 2010 - Dec 2010
  • -I marketed and promoted the fashion show for the up and coming designer L.Monroe. I was involved in creating the designs of the flyers, which needed to be dispersed where our target audience socialise, such as parties and festivals and also promoting through social networking sites. -I researched places where the fashion show could be held, this was an important decision, as the area would give a reflection of the fashion show. - I was also in charge of casting the models and searching for the location for the fittings.

Education

2013

Advertising Marketing Communications

De Montfort University

Sep 2010 - Apr 2013