Charlotte Gardner
Available

Charlotte Gardner

Sale ManagerLondon, United Kingdom
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Charlotte Gardner
Available

Charlotte Gardner

Sale ManagerLondon, United Kingdom
About me
A proactive, self-motivated and articulate individual, with experience of working in a supporting and supervisory role.
Projects
  • Erotic, Passion & Desire Auction
    Erotic, Passion & Desire AuctionWorking on the first Erotic, Passion & Desire auction as the Sale Manager.
Work history
    Sale Manager
    London, United KingdomFull Time
    - Be the first port of call for any queries relating to administrative process and escalate to Head of Business Administration and Business Director as appropriate. - Partner with Head of BA to ensure consistency of administrative process best practice and that sales are administered efficiently and accurately across the Regional Business. - Participate in global projects as directed by the Head of BA. - Partner with Head of BA and BD on setting goals and have input to annual and semi-annual performance reviews for group of Sale Coordinators. - Coach, mentor and provide day to day training, support and guidance for Sale Coordinators. - Ability to sign off on financial costs relating to upcoming auction; expenses, loss and client terms. - Project manage the execution of three various owner auctions and any additional online sales across two departments.
    Sale Coordinator
     - London, United KingdomFull Time
    - Manage sellers and their property through pre and post-sale process for Auction and Private Treaty Sales, in accordance with timelines and calendars. - Facilitate compliant inbound shipments to meet catalogue deadlines. - Liaise between clients and support departments on complex consignments. - Manage contracts and terms of sale. - Work with legal, compliance, tax, experts and BDs on pre-sale issues (including changes to Sale Agreement, client complaints, IC, TA, VAT) - In conjunction with the specialists, assist with catalogue production, including sending the catalogue to press, distribution of condition reports and maintenance of presale interest lists. - Managing and updating hard copy client files and keeping departmental spreadsheets up to date. - Forming and maintaining client groups on the Client System and ensuring that data on the Client System is accurate. - Work with experts to create client target lists for mailings. - Manage departmental marketing projects, liaising with the Marketing manager. - Providing office support to the department specialists
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Skills
  • Auction
  • Sales
  • Manager
  • Project Manaement
  • Arts Administration
  • Art Business
  • Client Satisfaction
  • Client/customer Interaction
  • Events
  • Planning
Education
    2:1 BA (Hons) History of Art
     - Leeds, United Kingdom