I possess excellent communication and strong interpersonal skills, reflecting in my ability to lead, manage and motivate others when working as part of a team. I'm an experience individual within the hospitality and live event sector, where I thrive when working under pressure in a fast-paced environment, and blossom when interacting in people-facing roles.
I've got strong interests in event production, promotion and marketing, in addition to working in music management with artists and record labels.
Work history
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SupervisorHeadrow House & Yes Manchester
Leeds, United KingdomFull Time
• Display excellent verbal and written communication skills when dealing with internal and external stakeholders, guaranteeing venue operation runs efficiently across a five floor infrastructure.
• Coordinate large teams ensuring all staff understand and follow the shift plans, delegating tasks and managing breaks, whilst providing full support and training.
• Support the in-house event marketing team, by working as a Social Media Ambassador. Venue related content is pushed to an audience of 21,000. Additional tasks include responding to all queries, resourcing local artists, musicians and creative groups for collaboration.
• Master key holder and radio user for venue, and cash handler of large quantities of money with access to the safe.
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Order & Customer Service AssistantSHRINE
- Manchester, United KingdomFull Time
• Represented the brand on the business orders and customer service email, whilst managing multiple eCommerce systems including Shopify, ShippyPro and Metapack.
• Oversaw all stock information, deliveries, supplies, whilst supervising a team of order pickers.
• First POC for courier companies Hermes and DHL.
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