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Charlotte McDonald

Front of House Team Member


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Work history


Front of House Team Member

Ambassador Theatre Group

Feb 2017
  • London, United Kingdom
  • Full Time




Aug 2016 - Dec 2016
  • Vancouver, Canada
  • Full Time
  • I established a welcoming environment by making personal connections with customers while at the same time performing transactions with speed and accuracy. I was also responsible for preparing the store to open in the morning, which entailed cleaning the café and arranging the display case within a limited time period.


Customer Experience Representative

Indigo Books & Music

Jul 2016 - Dec 2016
  • Vancouver, Canada
  • Full Time
  • I assisted customers both on the sales floor and over the phone with finding products as well as provided book recommendations tailored to their interests. I also performed closing duties, including working with a team to tidy the store and replenish products. I took ownership over assigned departments and prioritised tasks to ensure that the areas remained organised so as to be visually accessible and attractive to customers.


Work Experience Intern

Hauser & Wirth

Aug 2015 - Aug 2015
  • Bruton, United Kingdom
  • Internship
  • I assisted visitors while stationed in the gift shop, at the front desk, and as an invigilator in the gallery. I aided in the running of workshops for local youth, including taking photos to be used for social media. I also conducted independent research on the artists represented by Hauser & Wirth to be distributed to invigilators.



Royal British Columbia Museum

Aug 2014 - Sep 2014
  • Victoria, Canada
  • Internship
  • I was primarily responsible for moving precious artefacts from their outdated housing to an updated unit, and also devised a cataloguing system to account for the artefacts in museum records. I prepared records and artefacts for visiting researchers as well as assisted with the supervision of artefacts during the viewing. I also worked independently to identify and tag artefacts for repatriation to indigenous groups.



BA Archaeology & Anthropology

St Peter's College, University of Oxford

Oct 2013 - Jun 2016
  • Oxford, United Kingdom
  • High 2:1 (68) Completed a dissertation titled "Photography & Memory of the Spanish Civil War" and was awarded a First Class mark (75).