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Charlotte Osborn

Senior Account Executive

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  • Advertising
  • Events
  • Account Manager
  • Presenting
  • Account Management
  • Client Services
  • Direct Sales
  • Marketing
  • Problem Solving
  • Project Management
  • Relationship Management
  • Office
  • Powerpoint
  • Word
  • Customer Service

Work history


Senior Account Executive

Zone Digital

Jan 2014
  • Currently working on the BT CRM account, managing existing BT customers through the early life, in life and recontract stages of their customer journey. Am account lead on BT TV managing multiple simultaneous campaigns with up to six-figure budgets and a reach of over 1.2 million. Have ownership over end to end management of projects from interpreting commercial briefs, strategy development, briefing internal teams, client management and project delivery including responsibility for bill-ability, over-burn, resource allocation and regular financial reporting to senior management.


Development Assistant

House of Illustration

May 2013 - Dec 2013
  • • Project managed large scale fundraiser raising over £60k towards the charity. • Developed and managed relationships with major donors and suppliers. • Event organising from setting up venue, briefing volunteers, managing guest list, looking after high profile guests, managing actual event on the day. • The role involved being in contact with high profile potential donors, event organising, organising meetings and project management.



Business Management

University of Birmingham

Aug 2010 - May 2013