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Built instant rapport and provided enthusiastic service to each customer. Recommended additional products to customers through ongoing interactions. Provided quality beverages and food products
Building rapports with customers, to ensure they re-continue their subscriptions. This was really important because RSVP were customers that had been loyal subscribers for over 20 years. You would deal with all types of people, so you would have to be extremely versatile in your telephone manner.;To putting on a Geordie accent discussing football, then talking to little posh old ladies about champion horses. I would occasionally get angry clients who would were unsatisfied with their service, and so I had to ensure I portrayed a level of professionalism when dealing with complaints.
Built instant rapport and provided enthusiastic service to each customer. Recommended additional products to customers through ongoing interactions. Provided quality beverages and food products. Designing art boards promoting seasonal beverages. Painting and decor of the store.
My main role was based front of house, working the checkout, refund desk and promoting sales promotions. However, I was also trained and covered the Horticultural and warehouse department.
Branding and Advertising the company: - Social Media Platforms - Indesign leaflet distribution - Photoshop logo and product designs Administrative duties: - Emailing, faxing, scanning and photocopying - Arranging meetings with Landlords and Contractors - Answering phone calls - Typing up detailed quotes - Building and upholding strong rapports with clients
I worked as a waitress for a Japanese sushi bar. I was trained to cook basic Japanese dishes, whilst carrying out basic waitress duties, such as taking orders, cash handling, cleaning and order enquiries.
Courses which underpinned human psychology, media and technology