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Charlotte Ross

Account Manager

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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsAccount Manager - Creative Recruiter - Client Delivery Executive

About me

Thanks for taking the time to view my profile! I’m a 1st class Advertising graduate from LCC, specialist in Client facing, Delivery/ Partnerships and Internal Promotions/ social. I’ve recently finished a contract as an Account Manager for a start-up called Movebubble, responsible for client on-boarding, product activation and management between the client and Developers. I also helped launch internal engagement promotions, working very closely with the Head of Growth and Product Manager. Sadly, my contract was not extended as the company did not receive there next round of VC funding and were forced to make multiple redundancies. In the mean-time, I have been working as a B2B Manager for MVF Global. I’ve essentially taken this sales role whilst I find a position as an Account Manager in Events, Communications, Music, Fin-Tech or Tech. I’m open to sector and happy with cross/up-selling in a creative environment, but ideally looking to avoid New Business and Sales focused KPI’s. I'm a sucker for brain-storming, sharing ideas and collaborating on projects. Along with my client facing, sales background - I'm also an expert in Adobe 360 and in the process of publishing my first comic book.

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Skills

  • Advertising
  • Marketing PR
  • Print Design
  • Art Direction
  • Design
  • Planning Strategy
  • Excel
  • Final Cut Pro
  • Illustrator
  • Indesign
  • Office
  • Photoshop
  • Powerpoint
  • Word
  • Story Boarding and Script Writing
  • Advertsing
  • Creative Recruitment
  • Client Accounts

Work history

Currently

B2B Account Manager

MVF Global

Jul 2017
  • London, United Kingdom
  • Full Time
  • MVF offers access to new customers and markets globally. Our platform generates quality sales and marketing leads on a pay-per-lead basis, which provides a transparent ROI, and a profitable and scalable source of growth. MVF’s platform brings together proprietary technology and world-class marketing expertise to find active customers locally and globally. We produce content in 30 languages and market to 120 countries. Our regional experts tailor MVF's platform to local markets based on data and experience of what works. MVF was ranked #1 in the Sunday Times Tech Track making it the fastest growing tech company in the UK between 2009 and 2013. It won a Queen's Award for Enterprise in 2014. MVF was also crowned as the 6th Best Company to Work For in the UK by the Sunday Times Best Companies to Work For List.

2017

Account Manager

MoveBubble

Apr 2017 - Jul 2017
  • London, United Kingdom
  • Freelance
  • Movebubble is a startup which is changing renting in London. The Movebubble app has enabled thousands of renters to search for homes, request and manage their property viewings, chat with agents and make offers on the go. Movebubble has been featured in the Guardians Top 100 growing startup companies and Wired - best startups to look out for.

2017

Client Delivery Executive

Yuno Juno

Oct 2016 - Feb 2017
  • Freelance
  • YunoJuno is a company built to provide a simpler, fairer and more efficient method in connecting the best freelancers in town with the most innovative companies. Founded by creative and tech professionals we have a single bold vision: Make Freelance Work.

2016

PR Recruiter

Media Contacts

Nov 2015 - Sep 2016
  • London, United Kingdom
  • Full Time
  • Media Contacts is one of the UK’s leading boutique recruiters in the communications industry. Working on an exclusive basis for Consumers, Corporates, Media Publishers, Event Organisers, PR and Digital Agencies, we have gained an enviable reputation since the formation of the company in 1993.

2014

Sales Consultant

Rsvp

Feb 2015 - Aug 2014
  • Full Time
  • Building rapports with customers, to ensure they re-continue their subscriptions. This was really important because RSVP were customers that had been loyal subscribers for over 20 years. You would deal with all types of people, so you would have to be extremely versatile in your telephone manner.;To putting on a Geordie accent discussing football, then talking to little posh old ladies about champion horses. I would occasionally get angry clients who would were unsatisfied with their service, and so I had to ensure I portrayed a level of professionalism when dealing with complaints.

2015

Barista & Art Designer

Starbucks

Dec 2014 - Feb 2015
  • Freelance
  • Built instant rapport and provided enthusiastic service to each customer. Recommended additional products to customers through ongoing interactions. Provided quality beverages and food products. Designing art boards promoting seasonal beverages. Painting and decor of the store.

2015

Creative Administration

J. Ross Painting and Decor

Apr 2012 - Feb 2015
  • Full Time
  • Branding and Advertising the company: - Social Media Platforms - Indesign leaflet distribution - Photoshop logo and product designs Administrative duties: - Emailing, faxing, scanning and photocopying - Arranging meetings with Landlords and Contractors - Answering phone calls - Typing up detailed quotes - Building and upholding strong rapports with clients

2011

Media Sales Executive

Appco Group

Jan 2010 - Apr 2011
  • Full Time
  • Operational since 1990, Appco Group UK initially started selling products and entertainment promotions. Over the next 20 years, Appco Group UK established itself as the market leader in customer acquisition, forging strong and lasting relationships with some of the UK’s leading companies and demonstrating the effectiveness of quality residential face–to–face marketing. We acquire customers with our strong field presence in many sectors, including utilities, telecommunications, pay TV, financial services, insurance and home efficiency, and works hand–in–hand with charities to raise awareness and build their donor databases. Clients have included – Sky, TalkTalk, Aviva, Volunteer Services Overseas, British Red Cross, World Wildlife Fund, the National Deaf Children’s Society and the Mark Group. My clients included - The British Red Cross, Green Peace, The National Deaf Children Society, RSPCA & WSPA My responsibilities as a Senior Sales executive include: o Personal sales made to customers on a daily basis. o Responsible for teaching and mentoring my team and the office in sales and team growth. o I ran a team of anywhere from 5-10 on a daily basis o Consistently within the top 20 teams on the sales bulletin from 1000 in the country. o Attended pre-arranged and self-made appointments throughout southern, eastern, western and northern regions

Education

2015

1st BA (Hons) Advertising

University Of The Arts London

Jun 2012 - Jun 2015

2010

Psychology, Media Studies, IT and English Language and Literature

Dunraven Secondary School and Sixth Form

Sep 2003 - Jul 2010
  • Courses which underpinned human psychology, media and technology