Charlotte Sutto
Available

Charlotte Sutto

Content Creator - Events CoordinatorLondon, United Kingdom
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Pip Jamieson
Ibrahim Kamara
Kran Kullar
Charlotte Sutto
Available

Charlotte Sutto

Content Creator - Events CoordinatorLondon, United Kingdom
About me
Ambitious and positive communicator with experience in customer service and event role. Strong organiser and problem solver who easily adapt to change. Exceed working as an independent as well as part of a team. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Professional, with a consistently good performance record at achieving company goals and objectives. Looking to expand the skills via event organisation role.
Projects
  • Exhale 2020 - New Year affirmation for calm and control
    Exhale 2020 - New Year affirmation for calm and controlAs today is Blue Monday, I wanted to share with you the article I wrote for Woman to Woman about how to take control of 2021 with calm and serenity with some words of affirmations� https://www.womantowoman.org.uk/exhale-2020-new-year-affirmations-for-calm-and-control/
  • A love note to anxious women everywhere
    A love note to anxious women everywhereI published my second article on Woman to Woman Website: "A love note to anxious women everywhere", where I shared through my personal experience how to love yourself even if you are going through a very anxious time of your life. I just wanted to share this #experience with all of you, to let you know that you are not alone and everything will be okay! https://www.womantowoman.org.uk/a-love-note-to-anxious-women-everywhere/
  • How to become an ally and understand white privilege from your sofa?
    How to become an ally and understand white privilege from your sofa?Black Likes Matter may not be trending anymore but Black Lives still matter. Racism, inequality and discrimination still exist in this world and it is not the job of black people alone, to change everything. It is also the role of white people to understand the privilege that they have and ask for changes to be made and wrongs to be made right. You can read more on : http://www.womantowoman.org.uk/how-to-become-an-ally-and-and-understand-white-privilege-from-your-sofa/
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Work history
    Woman To Woman logo
    Woman To Woman logo
    Content CreatorWoman To Woman
    London, United KingdomFreelance
    A female led digital media platform dedicated to supporting, celebrating and documenting the experiences of women and narrating female stories. Created with the purpose to bring, share and build a community that found likeness in each other: • Online discussions • Writing articles on topic that deserve to have a centre stage conversation • Creating content for social media and website
    Harrods logo
    Harrods logo
    Client Experience Assistant - Private ShoppingHarrods
    London, United KingdomFull Time
    • First point of contact for some of the worlds’ most elite client • Delivering an unforgettable experience to our client journey as soon their walk through our doors • Managing all Front of House functions and provide support to the client managers team and personnel shopper • Ensuring the luxury standard of our home is maintained consistently throughout the department, Welcoming and engaging with clients in a professional manner • Taking enquiries daily via email, phone and Face to Face while adhering to email and telephone etiquette standards • Staying composed, warm and friendly when dealing with clients requests and complaints • Being a problem solver individual, knowing to work under pressure in a demanding department •Managing all room bookings for Personal Shopper and Private Client Managers and providing catering for their client during appointments • Collecting and recording daily data to create reports (such as Appointment Insights, Daily Room Booking, Call Service Level, BOH enquiries and Activity Report) • Working closely and provide support to the management team, with tracking the Footfall in our department while putting this data on spreadsheets, creating Powerpoint presentations, and organising, creating, delivering special surprise and delight for our client.
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Skills
  • Communication
  • Event
  • PR Strategy
  • Marketing Communications
  • Project Management
  • Public Relations
  • Media Relations
  • Planning
  • Sales
Education
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    Master 2 Creative CommunicationsECS (European Communication School)
     - London, United Kingdom
    ECS London - European Communication School Strategic Marketing and Branding Integrated advertising ideas Consumer Culture and Behaviour Social media Studies Creative communications Corporate PR & Crisis Communications International and Political PR Events Management Creative Persuasion Writing for the Medias Semiotics & Brand Audit Viral Web Videos Photography-Visual Communications Context in Media & Cultures
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    Master 1 Communication, PR and EventECS (European Communication School)
     - Marseille, France
    This master’s degree allows me to acquire skills on : crisis management and communication, creative strategy, technique of public relation and press relation in English, social networks, cross cultural management, marketing event, Suite Adobe, Imovie, communication strategy.
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Awards
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    The 2018 Award, category Brand CampaignECS (European Communication School)
    During the Film Making course we had to do a brand Campaign video. I choose to do it for Jo Malone London and I win the award.