Work history
D
D
Digital Media Specialist, CRMDipartimento della Protezione Civile
Rome, ItalyFull Time
→ Io non rischio ("I don’t take risks" - Dipartimento della Protezione Civile, national communication campaign on best practices of civil protection)
Social Media Editor/Manager: achievement of important results such as the implementation of the editorial plan on a monthly basis for programming content on social profiles Facebook, Twitter and Instagram. I respect the writing production of SEO oriented text content and graphics dedicated to social media. Also, I keep accurate records managing the creation of social strategies (Tweetstorm, Facebook / Instagram campaigns) for the spreading of the campaign with the creation of infographics and texts. In this case I effectively blend personal goals with organizational objectives by working independently and in collaboration with the graphics team. On the occasion of the “Io non rischio/I don’t take risks” event in the square on 12 and 13 October 2019, the hashtag #iononrischio2019 ranked as 2nd in the Italian Trending Topics.
Web Traffic Analyst: providing explicit documentation regarding the analysis of the content published performance on social profiles through native systems of analysis and production of weekly reports.
Social Media Manager/CRM: high level of confidentiality in the management of institutional profiles on social networks Facebook, Twitter and Instagram. Here, in order to achieve optimal levels of performance and accomplishment I produce monthly reports regarding the analysis of users' satisfaction.
→ Dipartimento della Protezione Civile (Civil Protection Department)
Content editor: responsible for the production of SEO targeted content for the publication on the Department's institutional website.
As part of the team of editorial support, I manage reports and inquiries from the Communication and Press Offices concerning the management of the institutional website content such as text, photo and video.
C
C
Digital Media Specialist, CRMComune di Milano - YesMilano.it
Rome, ItalyFull Time
→ Comune di Milano (Municipality of Milan) - YesMilano.it (official website for the promotion of the city of Milan)
Social Media Editor: I demonstrate strong analytical qualities by creating content for social networks (Facebook, Twitter, Instagram) starting from press releases or internal communication offices, always seeking new ideas and approaches .
Web Traffic Analyst: with consistent punctuality I managed the analysis of the content performance on the institutional website through Adobe Analytics and with the production of detailed reports aimed at encouraging the website online presence and performance in order to set ambitious growth goal.
Social Media Manager / CRM: here, I excel in priority determinations by managing the institutional profiles on the social networks (Facebook, Twitter and Instagram) and providing reports regarding the requests addressed to municipal offices, councillorships, municipal companies and partners of the City of Milan. Thus, I promote participative approaches by producing daily reports assessing citizens' satisfaction after the management of requests.
+ Show more
Skills
- Creative Writing
- Adobe Photoshop
- SEO Copywriting
- SEO Analysis