Work history
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Business & UX ConsultantFreelance
London, United KingdomFreelance
Role includes:
Business Development, Account Management, Project Management, Digital Consultancy, Content Writing, Business Innovation, Business Strategy, Partnership Development, Events, UX, CRO & Personalisation, Social Media.
Summary:
I currently work with companies developing their business development departments and business strategy with a key focus on growth. Networking and introducing companies to 3rd parties and collaborative partners. I provide UX consultancy in regards to online user journeys, collaborating with Digital Agencies and internal departments.
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Business Development Account ManagerDigital-Labs
London, United KingdomFull Time
Role included:
Business Development, Account Management, Project Management, Digital Consultancy, Content Writing, Business Innovation, Business Strategy, Partnership Development, Events, UX, CRO & Personalisation, Social Media.
Summary:
Conceived, implemented and developed the Business Development Department for Digital-Labs. My remit included but was not limited to; strategy, management of the department, sourcing of departmental tools and resources, development of bespoke lead database, creation of department collateral, identifying and generating new business, creation of presentations and proposals, pitching to clients, networking, developing and hosting events. A combination of both face-to-face and telesales, both B2B & B2C, partnership development, UX analysis and consultation, CRO and Personalisation Programme development.
Account Management of clients. My remit included but was not limited to day-to-day account management, project management, developing client relationships, content writing, social media and development of the client business revenue.
Conceived and hosted a monthly meet up specifically in relation to UX; creating, implementing and optimising a successful online user journey across the entirety of the digital value chain. I presented a Q&A workshop.
http://www.meetup.com/Shoreditch-customer-experience-meet-up
Reason for Leaving: Looking to progress my career
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Skills
- Business
- Busienss Development
- Busines Strategy
- Business Growth
- Account Management
- Client Services
- UX
- Project Management
- Creative Direction
- Digital Agency
Education
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BA (Hons) Criminology & Law 2.1The University of Manchester
Manchester, United Kingdom
BA (Hons) Criminology & Law 2.1
Awards
The Digital Garage - Online Marketing Google
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Winner of The Award for outstanding contribution at Total Fitness Total Fitness 2010 Ltd.
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