About me

A UX Researcher & Designer with the curiosity of a cat and a firm belief that discovering user insights through research & testing helps guide us towards the best solutions. Armed with a wide variety of skills, methods, and experience, I love to tackle challenges head on and work with teams who are comfortable in an agile environment.

QuestionsProjectsExperienceTeam

Projects

• TASK TRACKER APPThrough user research, I discovered my classmate was struggling to build routines. I designed a mobile app for her to track her daily tasks, logging what she did and didn't achieve. As a result, she is able to analyse her progress and identify patterns.
• ARTY'S ART SUPPLIESUsing UX design methods, I designed an e-commerce website to help customers find products, add multiple sizes/colours to the cart, and step through a smooth checkout process to finalise their purchase.
• CLASSPASS - BREATHEWe designed a health tracking app to help users visualise the correlation between their physical and mental wellbeing. By logging how they are feeling, the app will suggest an appropriate activity based on what has helped to improved their mood previously. This tracked data is presented to the user in easy to digest graphs and analytics.

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Work history

I
I
UX ResearcherIpsos Mori
Oct 2019London, United KingdomFull Time
Bringing users and stakeholders together to uncover opportunities that help create great experiences. My role as a UX Researcher includes: - Identifying ideal approaches to the client brief and creating proposals - Leading research projects and managing client relationships - Liaising with external user testing labs around the UK - Creating participant screeners and liaising with recruitment agency - Writing discussion guides - Moderating face to face and online remote usability tests - Note taking during usability tests - Facilitating workshops both in person and online remote - Analysing research data and building report with design recommendations - Presenting research in client debriefs with activation workshop sessions - GDPR and BES compliance
C
C
Junior UX ConsultantClear People
Jul 2019 - Oct 2019London, United KingdomFull Time
Working with clients to create digital workspaces/intranets that optimise customer and employee engagement by connecting people, processes, systems and information. As a Junior UX consultant I was responsible for: - Meeting with clients to understand their challenges and requirements - Co-facilitating stakeholder workshops - Designing engaging and user friendly user interfaces - Putting together recommendations and requirements - Providing UX ideas through sketching and wireframing - Creating prototypes that explain UX flows and interactions clearly - Updating Dev Ops backlogs with UX descriptions - Contributing to knowledge sharing in the team

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Skills

• Wireframing
• Storytelling
• Prototyping
• Sketch
• Invision
• Research
• User Testing
• User Research
• Presenting
• Project Management
• UX Design
• Problem Solving
• Creative Thinker
• Sketching Ideation
• Team Collaboration
• Communication
• Agile Methodologies

Education

UX Design Immersive CourseGeneral Assembly
Feb 2019 - Apr 2019London, United Kingdom
A full time 10 week course that covers the entire UX Design Process. The course structure included early morning stand ups, lecture time, and workshops in the afternoon to complete 4 projects (3 conceptual + 1 client project). The course content also included agile framework, working in teams and presentation skills.
B
B
Ancient HistoryBirkbeck, University of London
May 2018 - Jul 2019London, United Kingdom
Subject: Everyday life in Medieval London 1000 – 1500 Grade: 71/100 (A)

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