You can only message people who are following you. If you’d like to message this person, simply join our Recruiter Pro Plan.
meli melo is a British Luxury Handbag & Accessories brand, loved by celebrities from Olivia Palermo to Lily Aldridge. • Managed personal and business diaries for CEO and his wife (Founder/Designer) • Filtered CEO’s email and mail • Fielded recruitment • Organised daily running of cleaning staff for both private and Air BnB properties • Preparation of board minutes and packs • Creating informative and easy to follow travel itineraries to cater to two very different people’s needs. • Managing expenses
Mud Australia is a porcelain brand that also distributes other lesser-known tabletop brands. The Flagship London store was their first foray into the European market. • Created and executed targeted marketing campaigns and press release for media sources; listed in Monocle’s London guide • Negotiated and aided Harrods with instillation and maintenance of Mud display, within their Homewares Dept. • Copy checked and tested the new international website • Wrote the procedure manual for all stores (AUS, USA & UK) regarding shipping, wedding registries, wholesale and packaging • Sourced new brands to suit our clientele and leverage new customers
Sinot is an internationally renowned and expanding Interior Design studio that specialises in 100m+ Mega Yachts, offering an exclusive and personalised approach to the design and build of our clients’ yachts. • 2015 World Superyacht Awards M/Y Rock.it was entered as a finalist. I worked personally with the Owners to tailor the build and interior fit-out to their specifications • Utilised prior yachting experience to develop strategy and execute the overall vision of clients via negotiations, presentations, and general project management of both internal and external designers, contractors, and suppliers • Planned and managed photoshoots for private estates and yachts, internationally • Managed sample product pipeline and financial processes related to invoicing, tax exemption recovery, and purchase orders • Established an operational Styling department designed to provide guidance and focus to designers, thereby reducing unnecessary output and increasing overall efficiency
Silver Yachts / Hanseatic Marine is an award winning yard specialising in Aluminium hulled Superyachts. • Budget controlled Interior fulfilment • Recruitment and training of Interior staff for M/Y Smeralda • Delivered the yacht to Monaco Yacht Show for sale and guided HNWI’s around the yacht to discuss its attributes
LC is a large Boutique brewery with restaurants in Perth & Melbourne. • Organised art, community and business events to be held in LC’s gallery and executive spaces • Floor Manager for a restaurant with over 1,000 people served a day on weekends and public holidays • Administration for my team’s hours and monitoring banking
Worked aboard luxury private yachts spanning multiple continents. The Chief Stewardess is responsible for the overall on-board experience and safety of both the guests and the crew, and is also highly involved in the initial design and construction of the vessel itself. M/Y Elisabeth F - 2 years S/Y Twizzle - 3 years • Leveraged experience in retail & hospitality to forecast and provide for the needs of the guests and crew • Maintained the highest standards of excellence with regard to the overall customer experience and working environment regardless of temporal pressures or external circumstances • Identified new suppliers and planned travel routes and guest entertainment programs • Mediated negotiations between owners, contractors, and designers in the interest of realizing the client’s intended vision within the given budget and timeframe • Recruited, hired, and trained nearly 30 new hires across three different yachts • Instilled motivation, provided 1-to-1 mentorship, and managed internal conflicts across the team(s) • Designed and ensured proper execution of customer care guidelines and customer-facing standard operating procedures • Enlisted expertise from third party consultants and designers to feed back constant avenues for improvement and suggestions to vessel ownership and executives • Planned and arranged itineraries & diaries for both guests and crew whilst delegating daily operational duties to staff
Monsoon, Truro, Cornwall - 2 years Fat Face, Falmouth, Cornwall - 2 years The Cove Restaurant & Bar, Maenporth, Cornwall - 4 years • As a part-time employee, produced above average sales figures and high customer satisfaction which led to multiple promotions into management positions over the course of four years • Demonstrated an ability to triage the needs of a given customer and translate that into highly personalised and profitable interactions with customers • Planned and managed the execution of creative pop-up and social media campaigns to increase brand visibility and profits • Oversaw and reviewed all daily staff operations, promotional materials, and displays • Reviewed and reported ongoing store-level key performance indicators • Mediated internal conflicts and addressed escalated issues related to the customer experience • Collated & designed a Cookbook with the Chef/Owner: ‘The Cove Cookbook: Food with a View by Arty Williams’