Claire Lipman

PA

FollowUnfollow

Join our Pro Plan to message Claire

You can only message people who are following you. If you’d like to message this person, simply join our Recruiter Pro Plan.

  • LocationLondon, United Kingdom

Skills

 

  • Events
  • Marketing PR
  • Visual Arts
  • Art Direction
  • Copywriting
  • Editing
  • Assistant
  • Design
  • Creative
  • Email Handling
  • Office Management
  • Reception
  • Indesign
  • Office
  • Photoshop

Work history

2015

PA to CEO, Founder and Designer

Meli Melo

Aug 2015 - Nov 2015
  • meli melo is a British Luxury Handbag & Accessories brand, loved by celebrities from Olivia Palermo to Lily Aldridge. • Managed personal and business diaries for CEO and his wife (Founder/Designer) • Filtered CEO’s email and mail • Fielded recruitment • Organised daily running of cleaning staff for both private and Air BnB properties • Preparation of board minutes and packs • Creating informative and easy to follow travel itineraries to cater to two very different people’s needs. • Managing expenses

2015

Senior Sales Advisor

Mud Australia

Dec 2014 - May 2015
  • Mud Australia is a porcelain brand that also distributes other lesser-known tabletop brands. The Flagship London store was their first foray into the European market. • Created and executed targeted marketing campaigns and press release for media sources; listed in Monocle’s London guide • Negotiated and aided Harrods with instillation and maintenance of Mud display, within their Homewares Dept. • Copy checked and tested the new international website • Wrote the procedure manual for all stores (AUS, USA & UK) regarding shipping, wedding registries, wholesale and packaging • Sourced new brands to suit our clientele and leverage new customers

2014

Senior Interior Stylist

Sinot Yacht Design

Mar 2013 - Sep 2014
  • Sinot is an internationally renowned and expanding Interior Design studio that specialises in 100m+ Mega Yachts, offering an exclusive and personalised approach to the design and build of our clients’ yachts. • 2015 World Superyacht Awards M/Y Rock.it was entered as a finalist. I worked personally with the Owners to tailor the build and interior fit-out to their specifications • Utilised prior yachting experience to develop strategy and execute the overall vision of clients via negotiations, presentations, and general project management of both internal and external designers, contractors, and suppliers • Planned and managed photoshoots for private estates and yachts, internationally • Managed sample product pipeline and financial processes related to invoicing, tax exemption recovery, and purchase orders • Established an operational Styling department designed to provide guidance and focus to designers, thereby reducing unnecessary output and increasing overall efficiency

2013

Consultant

Silver Yachts Hanseatic Marine

Mar 2012 - Mar 2013
  • Silver Yachts / Hanseatic Marine is an award winning yard specialising in Aluminium hulled Superyachts. • Budget controlled Interior fulfilment • Recruitment and training of Interior staff for M/Y Smeralda • Delivered the yacht to Monaco Yacht Show for sale and guided HNWI’s around the yacht to discuss its attributes

2013

Manager

Little Creatures Restaurant

Jan 2012 - Feb 2013
  • LC is a large Boutique brewery with restaurants in Perth & Melbourne. • Organised art, community and business events to be held in LC’s gallery and executive spaces • Floor Manager for a restaurant with over 1,000 people served a day on weekends and public holidays • Administration for my team’s hours and monitoring banking

2011

Chief Stewardess

Privately Owned Super Yachts, International

Nov 2006 - Jul 2011
  • Worked aboard luxury private yachts spanning multiple continents. The Chief Stewardess is responsible for the overall on-board experience and safety of both the guests and the crew, and is also highly involved in the initial design and construction of the vessel itself. M/Y Elisabeth F - 2 years S/Y Twizzle - 3 years • Leveraged experience in retail & hospitality to forecast and provide for the needs of the guests and crew • Maintained the highest standards of excellence with regard to the overall customer experience and working environment regardless of temporal pressures or external circumstances • Identified new suppliers and planned travel routes and guest entertainment programs • Mediated negotiations between owners, contractors, and designers in the interest of realizing the client’s intended vision within the given budget and timeframe • Recruited, hired, and trained nearly 30 new hires across three different yachts • Instilled motivation, provided 1-to-1 mentorship, and managed internal conflicts across the team(s) • Designed and ensured proper execution of customer care guidelines and customer-facing standard operating procedures • Enlisted expertise from third party consultants and designers to feed back constant avenues for improvement and suggestions to vessel ownership and executives • Planned and arranged itineraries & diaries for both guests and crew whilst delegating daily operational duties to staff

2006

Manager

Retail Stores Restaurant

Mar 2001 - Sep 2006
  • Monsoon, Truro, Cornwall - 2 years Fat Face, Falmouth, Cornwall - 2 years The Cove Restaurant & Bar, Maenporth, Cornwall - 4 years • As a part-time employee, produced above average sales figures and high customer satisfaction which led to multiple promotions into management positions over the course of four years • Demonstrated an ability to triage the needs of a given customer and translate that into highly personalised and profitable interactions with customers • Planned and managed the execution of creative pop-up and social media campaigns to increase brand visibility and profits • Oversaw and reviewed all daily staff operations, promotional materials, and displays • Reviewed and reported ongoing store-level key performance indicators • Mediated internal conflicts and addressed escalated issues related to the customer experience • Collated & designed a Cookbook with the Chef/Owner: ‘The Cove Cookbook: Food with a View by Arty Williams’