About me
I am an organised, positive and self-motivated person, with strong attention to detail and I am a creative at heart with a Bachelor’s degree in Fashion Design. While I am employed in an administration position for & Other Stories, I enjoy sewing and experimenting with these creative skills in my spare time.
With over 8 years of experience in customer service based roles, I am well-versed in a variety of administration, retail and reception positions. I demonstrate skills specific to these roles on a daily basis; be it face-to-face, over the phone or via email. I strive for perfection with any task I undertake and deeply value feedback from colleagues, garnering new skills from their experience. I enjoy working both autonomously and in a team, valuing the support and diverse ideas that comes with doing so.
Work history
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Admin/ Cash Office Assistant& Other Stories
London, United KingdomFull Time
I started working at & Other Stories in Regent Street as a sales advisor in 2017, progressing into an admin role in mid 2018. Working in a large team in the flagship store highlighted the importance of communicating effectively to ensure customer satisfaction. I had the opportunity to help open the Spitalfields store in November 2018; where I am currently employed. My current position has a variety of daily, weekly and monthly responsibilities:
Managing money, preparing daily floats for tills and submitting banking deposits.
Sales data input and understanding and analysing KPIs, figures and budgets.
Answering emails and telephone calls and directly them accordingly.
Recording and organising staff shift changes, with skills in weekly payroll submission.
Maintaining health and safety and PCI checklists for the shop floor and back-of-house areas.
Conducting fire alarm, emergency lighting tests and monthly practice audits.
Ordering stationary and office supplies, as well as non-commercial supplies for the shop floor.
Responsible for point-of-sale procedures, training and giving feedback accordingly.
Responsible for liaising with contractors and head office to arrange repairs and maintenance.
Signing in all guests and contractors as per company policy.
Assisting with store logistics and processing morning deliveries.
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Fashion InternSerena Bute, London
- London, United KingdomFull Time
I assisted the team at Serena Bute with production and admin based tasks. It was an invaluable experience, giving me insight into the workings of a small, emerging brand here in London. I was involved in the sampling process through pattern altering and cutting, sourcing and ordering of materials/ equipment, organising and tidying the work room and archiving patterns, hand sewing small details and overseeing the quality assurance of finished garments.
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Skills
- Pattern Making
- Pattern Cutting
- Sewing Garments
- Visual Merchandising
- Screen Printing
- Hand Sewing
- Adobe Indesign/illustrator/photoshop
- Microsoft Office
- Textile Design
- Administraion
Education
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Bachelor’s Degree in Fashion DesignThe Fashion Design Studio, Ultimo TAFE, Sydney Institute
- Sydney, Australia
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Diploma in Fashion Design The Fashion Design Studio, Ultimo TAFE, Sydney Institute
- Sydney, Australia
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