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Manchester University BSc (Hons) Textiles Design graduate currently working as an Account Manager at Fromental. Previous experience has been across the design industry, notably with Conran, Whistles and John Lewis. IT skills include advanced proficiency in Photoshop and MS office.Locked Pro Plan feature
Senior Account Manager (December 2015 - Present) Client Account Manager (October 2014-December 2015) Project Management for global interior projects, from concept to installation, to ensure the smooth running of the critical path for residential and contract projects. Key Responsibilities • Creating clear project briefs with contractors, designers and clients and throughout the internal team to ensure tasks are completed successfully. • Critical path management of internal resources; working closely with Technical, Design, Production, Sales and Shipping teams to ensure the early identification and resolution of issues to successfully achieve challenging delivery timescales. • International trips to Middle East and USA to establish new business and build on current relationships. • Liaising with suppliers to ensure successful collaboration and sufficient scope for negotiation of costs and lead times. • Aiding the design development processes: working with design, colour and architectural drawings to ensure the design is tailored to the space. • Updating Database Management Systems to communicate with production studios in China and log all internal information. • Budget Development: Ensuring profitable project finances by working with Purchase Orders, Sales Orders, quoting, invoice checking and coding with client and suppliers. • Training and management of new team members. • Utilising problem solving skills when working with unpredictable on-site changes. • Working under strict contracted deadlines to complete projects within the specified time frame. • Administrative support for sales where needed. • Production planning: ability to deal with many projects of various complexities. • Ensuring correct documentation for imports and exports.
• Inventory control. • Obtaining quotes when ordering samples and materials. • Assisting customers with bespoke orders. • Aiding visual merchandising of the London showroom. • Handling communication with the media: sending e-newsletters, promoting new design lines; liaising with PR teams to recommend and organise items for photo shoots. • Updating the images and writing promotional text on website.
• Work experience assisting the womenswear buying team at John Lewis. Tasks included updating the stocktaking database, internet research into competitor designs, archiving fabric and clothing and research into new collections.
Weekend work, plus full time work between internships.
• Liaising with the media to sell-in new design lines and dealing with requests from the media for products for magazine features. • Assisting at photo shoots – making recommendations for featured products, arranging product loans, and assisting the stylist on the day. • Event organisation – managing guest lists and attendance replies, arranging product displays at the venue, entertaining key clients
Manchester University, 2010-2013 2:1 BSc (Hons) Textiles Design and Design Management Specialising in digital and hand printed textiles for wallpaper and fabric. Studied the physics and chemistry of materials and learned the essential mathematical skills required by scientists and engineers.