About me
I am a graduate of Commercial Music from the University of Westminster in which I studied music business, production and law. A frequent user in both windows and Mac OSX and have adept knowledge in using Microsoft office software.
Experienced in sales and sales administration consistently exceeding targets and expectations set by superiors and constantly striving to be better.
Work history
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Sales supportcorona energy
Watford, United KingdomFull Time
• Analysis of received tenders checking prospect status and action accordingly
• Actively monitor Prospecting Inboxes and process contracts within company SLA
• Responsible for setting up new business tenders,and supporting Objections and Go Live rate
• Ensure third party relationships are maintained and developed where possible to achieve optimum profitability from clients
• Engage with direct customers and brokers in order to support bringing in and retaining existing business
• Assist in resolution of any ad hoc team queries and back office responsibilities as instructed to by your manager
• Receive inbound calls from customers and third parties assisting with questions and queries, throughout the day
• Liaise with different departments throughout the business regarding the management of customer accounts
• Ensure all data is accurate and uploaded correctly into systems without impact to overall sales processes.
• Complete any reporting required to actively improve all current processes and provide innovative solutions
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Sales administratorAmari plastics
- Uxbridge, United KingdomFull Time
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop weekly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Process orders via email or phone
• Managing orders received from clients and inputting details on the system
• Managing any aftersales issues that occurred and ensuring all issues were resolved
• Deal with invoices and invoice enquiries.
• checking stock and re-ordering supplies
• provide after-sales support
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Skills
- Sales
- Sales Administration
- Sales Support
- Music
- Music Administration
- Music Festivals
- Music Making
- Music Performance
- Music Marketing
- Music Mixing
- Production Music
- E-commerce
- Excel
- Microsoft Office
- Microsoft Excel
- Customer Engagement
- Customer Focused
- Custome Service
Education
Bachelor of Arts (BA) University of Westminster
- London, United Kingdom
Commercial music business 2:1