Work history
Corporate Receptionist
- Greeting guests in accordance with the 6* customer service expectations at Mark Lane
- Booking appointments and managing helpdesk enquiries
- Social Media Coordination for the Broadgate Estates 70 Mark Lane account
- Implementing new procedures to maximise productivity on reception
- Events Coordination (previous clients have included Benefit Cosmetics, Sarah Angold, & Diptyque)
- Assisting occupants in administrative duties (including Miller Insurance, Crawford, & Zurich)
- Creating digital marketing for internal events and social media platforms
Reception Supervisor
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The Harbour Club
Reception Supervisor – Chelsea, SW6 September 2014 – June 2015
- Junior Management & Duty Management responsibilities
- Handling all member and press enquiries
- Ensuring the 5* standards are not only met but exceeded
- Basic administration; including payroll & member registration
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Skills
- Fashion
- Marketing PR
- Visual Arts
- Print Design
- Art Direction
- Design
- Excel
- Office
- Powerpoint
- Word
- Confidential Adherence to Company Data
- Personal Assistant
- Customer Care