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- Greeting guests in accordance with the 6* customer service expectations at Mark Lane - Booking appointments and managing helpdesk enquiries - Social Media Coordination for the Broadgate Estates 70 Mark Lane account - Implementing new procedures to maximise productivity on reception - Events Coordination (previous clients have included Benefit Cosmetics, Sarah Angold, & Diptyque) - Assisting occupants in administrative duties (including Miller Insurance, Crawford, & Zurich) - Creating digital marketing for internal events and social media platforms
The Harbour Club Reception Supervisor – Chelsea, SW6 September 2014 – June 2015 - Junior Management & Duty Management responsibilities - Handling all member and press enquiries - Ensuring the 5* standards are not only met but exceeded - Basic administration; including payroll & member registration
- Developing the After Nyne brand to attract a younger demographic - Social Media management which saw an increase of over 60,000 followers across 3 platforms - Creative curation of all features and supplements including celebrity features & shoots - Management of both Fashion & PR department, creating & implementing new strategies for each issue – this included collaborations with Jess Glynne (UROK PR) & RuPauls Drag Race (Executive Talent) - Concept creation and execution including hiring photographers and working with brands to develop ideas to a finished product. - London Fashion Week coverage; which included reporting live backstage at shows and trend reporting
Fashion Photography, Marketing & PR