Cuong Lu

UX Designer

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  • LocationLondon, United Kingdom
  • Websitehttp://www.cuonglu.com
  • AvailabilityCurrently available for full time, freelance and internship jobs.

Projects

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About me

 

I help intersect business and customer needs through the process of user centred design. As a user experience designer, I am the champion of the user but at the same time I understand that business goals also need to be met to enable success in this fast changing digital world. After spending the past decade working as a Chartered Physiotherapist and pursuing my interests in Vietnamese food as a private chef I am drawing on these past experiences and integrating the creative, analytical and soft skills into the digital world of UX design. Much of my work as a Physio has been involved with professional athletes, serious semil athletes, and corporate executives, where expectations are high and timelines are tight. This taught me to build trust and rapport quickly, interviewing skills, people management and treatment planning. All skills that can be leveraged in the UX design process to create products that empower people and delight them in the process. My recent work has included; NomNom, a software as a service company, to create a befitting onboarding experience, and Novalia, a creative technology company, to design a mobile app to bring together the physical and digital worlds with a fun experience for NASA. My goal is to work within a great multidisciplinary design team to further my learning and diversify my experience, while delivering high quality user centered design and making a positive impact on people’s lives. UX design skills; requirements gathering, user research, user interviews, information architecture, design thinking, wireframing, prototyping, stakeholder management, pitch presentations, user testing.

Skills

 

  • Interaction Design
  • Prototyping
  • UX Design
  • Wireframing
  • User Testing
  • User Research
  • Competitive Analysis
  • User Interviews
  • Sketchapp
  • Omnigraffe
  • Invision
  • Requirements Gathering
  • Marvel APP
  • Axure Pro

Work history

Currently

UX Designer

The Partners

Sep 2016
  • London, UK
  • Freelance
  • UX designer within a team consisting of a UI designer, developers, and an account manager working for one of the largest global law firms to create a micro-site, which demonstrates their leadership in the Brexit domain and to provide users with a human touch while they navigate the difficult and daunting challenges of the UK's exit from the EU. Tasks: stakeholder interviews, design studio, sketching, information architecture, interaction design, wireframing and prototyping with Axure, UI design, user testing.

2016

UX Designer

Winkreative

Aug 2016 - Sep 2016
  • London, UK
  • Freelance
  • I led the user experience research, thinking and design within a team consisting of content strategist, account manager, creative director and visual designer to pitch new work with an existing client. Responsibilities: - User research - User flows - Interaction design - Wireframes - Website prototype - Team briefings and presentations - Closely worked with the graphic designer and creative director to refine the user interface.

2016

UX Designer

Novalia Ltd

Jul 2016 - Aug 2016
  • London, UK
  • Freelance
  • Novalia’s conductive ink printing technology adds touch, connectivity and data to regular surfaces, bringing the physical and digital worlds together. Being the sole UX designer at this creative technology company means I am responsible for requirements gathering, user interviews, competitor analysis, design workshops, wireframing, rapid prototyping and user testing. The goal for this eight week project is to deliver a customised and branded app for the client, NASA, to get people using their archive of images and sounds in a creative way.

2016

UX Designer

Nomnom

May 2016 - May 2016
  • London, UK
  • Freelance
  • UX designer within a team consisting of a UI designer, developers, and an account manager working for one of the largest global law firms to create a micro-site, which demonstrates their leadership in the Brexit domain and to provide users with a human touch while they navigate the difficult and daunting challenges of the UK's exit from the EU. Tasks: stakeholder interviews, design studio, sketching, information architecture, interaction design, wireframing and prototyping with Axure, UI design, user testing.

Education

2016

User Experience Design

General Assembly

Mar 2016 - Jun 2016
  • The course covered the hard skills and methods of UX Design, which included, user research, information architecture, strategy and scope planning, prototyping, wireframing, usability testing, and design specification production, but also focused on the soft skills such as stand- ups, agile design methodology, working in teams, and presenting our designs. These skills were put into practice through three conceptual projects, which were presented to a panel of General Assembly assessors: - A team project for Soundcloud to a platform for both tablet and mobile to allow DJ’s to collaborate in real time, changing the way users interactively share music. - Design an event planning micro-website for Selfridges to expand their online business. - Discover a problem that can be solved with an app and deliver a high fidelity mockup for the mobile device: An app to help newcomers of London attend fun and interesting events and meet like-minded people.

2002

Bachelor of Physiotherapy

University of South Australia

Feb 1999 - Dec 2002
  • Physiotherapy