About me
Inventive Program Manager, adept at planning, directing, and maintaining continuous operations within various departments.
Experienced in leading and coaching employees toward success, efficiency, and quality standards. Applying a creative and intercultural approach to communication for continuous engagement. Skilled at identifying or anticipating problems and providing practical or conceptual solutions. Excels at leading through, mentoring, and empowering a team to shine in their performance by understanding differences as assets, not obstacles, and pushing team members to think creatively.
Work history
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Program Operations ManagerGads hill center
Chicago, United StatesFull Time
Utilized Bachelor's Degree in Communication and five years of related experience to design cross-functional systems for program-wide project completion,
Organize massive conference-style training events,
Managed a $14 million program budget
Work in tandem with the ERSEA Manager, Associate Director of Compliance, and Family Engagement Manager to boost attendance and family engagement by 25%
Negotiate terms and conditions for five community partnerships,
Hired and onboarded 40+ employees to fill vacancies.
Assisted c-suite leadership team with understanding program milestones, data, and deficits, by creating internal auditing & tracking systems and reporting out monthly to inform program-wide decision-making.
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Administrative Liaison and Project LeadGads hill center
Chicago, United StatesFull Time
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, facilitate trainings for professional development and communicate instructions.
Maintained daily, weekly and monthly reports to assist in advisement of executive leaders in decision-making processes.
Volunteered to help with special projects across departments of varying degrees of complexity helping to ease operational changes and improve efficiency and quality.
Facilitated social media coverage of events, and creation of content to meet organizational and departmental in-person attendance objectives.
Lead Team meetings about projects and program timelines and updates.
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Skills
- Intercultural Communication
- B2B B2C
- Social Media Management
- Event Execution
- Event Management
- Project Management
- Budget Management
- Budget Planning
- Grant Writing
- Diversity