About me
Camera specialist with a strong background in cinematic and photographic experience. Holding excellent communication, logistical and quality assurance skills. Motivated leader working to meet and surpass key performance targets. Demonstrated history in people development, directing, technical training, production and data analytics.
Work history
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Senior Camera TechnicianPromotion hire
London, United KingdomFull Time
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EU Operations ManagerMPB
Brighton, United KingdomFull Time
Managing all inbound and outbound operational departments of approximately 30 members of staff, reporting to the Head of Operations
Analysing and reporting of daily, monthly and quarterly KPI targets
Forecasting inbound product levels and multi-departmental staffing
Managing and maintaining customer experience throughout product journey and customer feedback
Improved customer experience through staff education of product and fault resolution, resulting in the company being listed in the top three photography shops through Trustpilot
Reporting team’s performance to Team Leaders through weekly management meetings
Managing and improving inventory presentation and accuracy through front and back end analysis of live products, resulting in reduction of offline purchased inventory to below 4% and building to month on month sales growth
Developing individual and team skill sets through product and workflow training sessions
Overseeing the throughput of all camera product, specialising in growing company knowledge of professional cinema and broadcast equipment
Key stakeholder in the major development of company-wide systems and workflows to accommodate growth in types and amount of inventory, whilst providing technological and item specific advice across a full range of photographic equipment
Founded new business relationships with external photographic service agents and suppliers to offer a more tailored service, whilst reducing monthly repairs costs
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Skills
- Photography
- Short Films
- Music Videos
- People Development
- Camera Operation
- Operational Management
- Quality Assurance
- Campaign Advertising