About me
Enthusiastic, self-motivated individual with a strong track record in client facing roles and passion for working with international / high-profile clientele. Looking to build on my broad insight and work in a marketing assistant role that utilises my interpersonal skills, problem solving and curiosity to make a clients’ experience a winning partnership.
Work history
Receptionist
London, United KingdomFull Time
• Meeting and greeting clients, liaising with teams across 3 sites (e.g. for office moves, socials and events).
• Supporting 3 members of management in strategy, creative and partnerships with diary management, admin and expenses.
• Continual desire to make the office function more efficiently e.g. examining outgoings, developing spreadsheets to manage finances and thus resulting in a reduction of the monthly food expenditure and reduced wastage.
• Supporting the team with various office management duties: ordering food and supplies, liaising with suppliers, minor maintenance work, answering/screening phone calls, booking couriers/taxis, setting up rooms, preparing refreshments for clients and visitors.
• Havas SE Cake “Employee of the Month” January 2017
Temporary HR Admin Assistant at VCCP
- London, United KingdomFull Time
• Coordinated and communicated training appointments, assisted with diary management.
• High attention to detail and sound administrative practices, worked systematically and methodically whilst ensuring employee data integrity.
• Assisted in the filing and kept databases up to date with confidential and relevant information.
• Set up/welcomed new starters and ensured compliance with organisational procedures.
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Skills
- Reception
- Hospitality
- Cantonese
- Customer Service
- Front of House
- French
- Word
- Excel
- Diary Management
- Travel Arrangements
Education
Postgraduate Higher Diploma in Hotel Management
- Bulle, Switzerland
• Awarded a prize for my “Glion spirit” for my hard work and determination.
• Modules included:
o Essentials of Brand Management
o Marketing
o Communication
o Economics for Hospitality, Tourism & Leisure
o Basic Financial Accounting
• Led group projects on “The Impact of OTAs on Traditional Travel Agents” and “Change Effort in Pemancar” (change management).
BA(Hons) Property Development and Planning
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Awards
Employee of the Month - January 2017
Craft Based Learning
I was awarded a prize for my "Glion Spirit" for my part in the practical Craft Based Learning part of my course.