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Overseeing cashiers Dealing with difficult transactions Authorizing transactions/returns Ensuring the cash desk is a tidy and neat department
Acted as the first point of call for client complaints and handled inquiries which could range from walk in clients, phone calls and e-mails. ? Maintain ed contact and good customer relation with clients so as t o resolve any issues or concerns they may have. ? I was in charge of diary management for meeting schedul es, appointments for internal and external purposes as well as planning, writing and presentation of mana gement reports. ? Took minutes during management meetings. ? Managed office administration and monthly budget for da y- to -day expenses and staff welfare ? General office administrative duties – sending and receiving faxes, photocopying, scanning an d emailing information.
Assisted in controlled production and shop floor packaging , including tagging for security. Ensured deliveries were signed for, and distributed to the right departments. Ad hoc duties as and when required