Work history
W
W
Match MakerWallacespace ltd
London, United KingdomFull Time
* Recruit Clients and Events Managers to create a team of up to thirty talents whose duty is to deliver five star bespoke events to our clients.
* Maintain, review and improve recruitment processes and systems to recruit efficiently and improve retention.
* Create interdepartmental collaboration tools to support Learning & Development department and Managers in order to build stronger teams.
* Set up a training programme for hiring Managers to establish best practice in our recruitment and to proactively anticipate upcoming changes in the recruitment industry.
* Assure compliance with GDPR regulation and promote diversity and inclusion in the company.
W
W
Client ManagerWallacespace ltd
- London, United KingdomFull Time
* Created bespoke events from proposal stage to follow up stage, maintaining standards to meet returning clients expectations within a team of up to 10 people and working collaboratively with more than twenty people daily.
* Developed relationships with potential clients based on skillful research and continuous tracking and resulting in growth of our clients base.
* Responsible for the communication at all stages with a portfolio of 40 clients in order to deliver an average of up to 10 events a week for 2 to 200 people with excellent feedback, including from C-suite level individuals.
* Increased in number and value a portfolio of clients from the Management Consultancy and Recruitment industries, notably by suggesting and implementing improvements to our existing loyalty scheme and by developing multilingual interactions.
* Created and presented quarterly financial and strategic reports, reporting to Directors and Associate Directors.
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Skills
- Client Accounts
- Academic Writing
- Client Satisfaction
- Building Relationships
- Customer Care
- Adaptive Communication
- Teamworking
- Business Development
- Research
Education
U
U
PhDUniversité Sorbonne IV
- Paris, France
Focus on Linguistics and Art Critics.
* Thesis of 330 pages with weekly reports during 6 years.
* 3 academic publications.
* 3 academic presentations.
T
T
PhDTel Aviv University
- Tel Aviv-Yafo, Israel
Focus on Linguistics and Art Critics.
* Thesis of 330 pages with weekly reports during 6 years.
* 3 academic publications.
* 3 academic presentations.
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