Darcie Dashwood

Assistant Manager

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  • LocationSutton, United Kingdom

Skills

 

  • Events
  • Presenting
  • Administration
  • Assistant
  • Client Services
  • Customer Services
  • Data Entry
  • Creative
  • Email Handling
  • Management
  • Problem Solving
  • Reception
  • Proofreading
  • Microsoft Excel Office Outlook
  • Microsoft Powerpoint Publisher

Work history

2015

Assistant Manager & Nominated Person

Ann Summers

Feb 2013 - Aug 2015
  • Assistant Manager/ Nominated Person at Ann Summers Kingston August 2013 - September 2015 Duties included: • Visually merchandising the store in order to increase sales. • Completing finance paperwork. • Organising and hosting training events for employees. • Reviewing and assessing the customer service skills of each employee. • I ran the store as key holder and supervisor when management were not present. • Continually visited other stores in London to assist with training staff. Sales Consultant at Ann Summers Kingston February 2013 - August 2013 Duties included: • Aiming to hit sales targets. • Offering and delivering outstanding customer service. • Consistently volunteering to help other local stores when they needed sales consultant cover.

2013

Barista

Costa Coffee

Sep 2011 - Jan 2013
  • Part time work while studying: • Opening and closing the store • Greeting customers • Preparing and serving beverages • Cleaning • Stock replenishment • Training new staff members

2011

Receptionist

MG Motors

Feb 2011 - Sep 2011
  • Part time work during studies: • Greeting customers • Answering calls and booking appointments • Handling any customer queries or complaints • Building rapport with clients • Diary management

Education

2015

English Literature

Kingston University

Aug 2012 - May 2015
  • BA (Hons)

2012

English Literature Drama Dance

Cheam High School Sixth Form

Aug 2010 - May 2012
  • A Levels

2010

English Maths Science Dance Art Drama Spanish ICT Physical Education

Cheam High School

Aug 2005 - Apr 2010
  • GCSE's

Awards

2014

PRIDE Colleague

  • PRIDE stands for: Passion, Respect, Inclusiveness, Daringness and Expertise. In every store throughout the company, one person was put forward to win this award by their management. I won the award for the year 2014, out of all of the nominees throughout the company, and I believe this to be a great achievement. www.annsummers.com