QuestionsProjectsExperienceTeam

Work history

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Customer Service Manager/ExecutiveRSA
Apr 2016Peterborough, United KingdomFull Time
Customer services inbound calls in a busy call centre working on John Lewis products. Also manage outgoing calls to customers of a sensitive nature or vulnerable persons. Best customer service manager in John Lewis department for 2017 based on customer feedback. Created the 'Together' video, shared across the company at all levels and used in the training of new employees.
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Creative SpecialistRich In Video
Jan 1998Stevenage, United KingdomFreelance
Filming, editing and full production of different events including football, promotional, corporate, family, weddings and funerals.

Skills

• Client Services
• IT
• Project Management
• Prince2
• Editor Film
• Videography
• Web Applications
• Customer Support
• Project Co-ordination
• Camera Operation

Education

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Diploma in Professional PhotographyInstitute of Photography
Jan 2016Finedon, Wellingborough, UK
Web passed training
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Professional certification in Software DevelopmentLearning Tree International
Jan 1990 - Jan 1992London, United Kingdom

Awards

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Prince2Project Management