About me
Operations pro | Building digital knowledge | Seeking new career path within a creative industry | 👟 🐶 🍜 ❄️ 👕 ☕ 🍻 ⚽ 🎨 🎧 🎮 📷 🎞️ 🦸 🚶♂️
Experienced operations manager in retail with 8+ years of experience in project management, customer service, and sales. My background in operations has given me a strong foundation in communication, team leadership, and problem-solving. A critical and analytical thinker with a creative flair with a drive to learn new concepts and skills. I am now looking to transition into a new career within a creative and digital industry and have a wiliness to increase my knowledge in this field. I am highly motivated and passionate about this new career path, and I am confident I can make an immediate and lasting impact.
Work history
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Social Media Manager VolunteerScene/Sounds - Monthly radio show on Soho Radio
London, United KingdomPart Time
Manage all social channels (Twitter & Instagram) using exciting content to promote up-and-coming shows, current shows and any
other announcements.
Developing a content strategy and applying this to Hootsuite to create a content calendar.
Using insights and analytics to monitor all content and make improvements in the future to help develop more engagement and grow listeners.
Sourcing and editing images through Photopea.
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Communications and Digital Support VolunteerCommunity Southwark
London, United KingdomPart Time
Adding content to the CS website e.g. information from charities, voluntary organisations, and local individuals for community jobs, news, and events.
Daily use of Hootsuite, Workspace, WordPress, and Airtable.
Editing & scheduling posts that reflect our audience's values across Twitter, Instagram & Facebook.
Researching/sourcing new content to be added across all channels which can include sector events, training, news & updates in
the area.
Creating monthly eBulletins through MailChimp and maintaining contact lists by updating and archiving bounce backs.
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Skills
- Project Management
- Commuications
- Organisation
- Team Leadership
- Trend Forecasting
- Data Analysis
- Customer Service
- Creative
- Stakeholder Management
- Delegate Management
Education
Foundations of Project ManagementGoogle
- London, United Kingdom
In this course, you’ll discover foundational project management terminology and gain a deeper understanding of the role and responsibilities of a project manager.
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Google Ads Search CertificationSkillshop
- London, United Kingdom
Demonstrate your mastery of building and optimizing Google Search campaigns. Certified users will exhibit the ability to leverage automated solutions like Smart Bidding and Audience Solutions to boost campaign performance for specific marketing objectives.
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