About me
I am a determined and highly motivated individual and experienced in fashion and customer service advisor with five years in a variety of customer support departments. Focused on providing a first class customer experience and resolving any queries, complications or issues that may arise. An excellent telephone manner and enthusiastic approach combined with a genuine warmth and dedication to customer satisfaction inspires confidence in the customer and among colleagues who works hard with any tasks. My work experience has demonstrated that I am reliable and able to communicate effectively with a wide range of individuals. I have a polite and friendly nature and can implement strong customer service skills
Work history
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Fashion Sales and MarketingZara
Oxford St, Mayfair, London W1R 1FE, UKFull Time
Attend and listen to customers needs and specifications.
Give good customer service. Help Customers first, Replenishing stock and making sure all the items are in the right place. Dealing with incoming deliveries within timescale. Working within a team.
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Fashion Sales and MarketingMiss Selfridge
- Oxford, United KingdomFull Time
Calmly deal with often challenging issues in customer complaints department, Resolve any customer grievances and provide solutions accordingly, Ensure customer satisfaction and trust was re-built beyond expectation, Escalate calls to relevant departments when required
Skills
- Fashion
- Beauty Brands
- Fashion Assistant
- Fashion Blogging
Education
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BA (Hons) fashion and textilesFashion
- Falkirk St, London N1 6HQ, UK
creating fashion ideas and keep up to date with trends. I helped in organizing the Hackney Fashion Show and also took part in the event.