Diana Younes Mansour
Available

Diana Younes Mansour

Fashion designer with experience in eCommerce, digital marketing and web developmentLondon, United Kingdom
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Brittan Lamberty
Diana Younes Mansour
Available

Diana Younes Mansour

Fashion designer with experience in eCommerce, digital marketing and web developmentLondon, United Kingdom
About me
As a recent graduate from BAU University of design of Barcelona,with a 2:1 degree in Design, and current MA Luxury brand management student at Richmond University and Condé Nast. I have undertaken internships at different organisations such as Glassworks London and Sirplus London. These internships have allowed me to develop my knowledge of the industry and gain hands on experience, as well as furthering my transferable skill set in this exciting sector. My career goal is to gain a role which allows me to further my knowledge and skills, as well as increased responsibility at a market-leading and innovative company.
Work history
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    Ecommerce and digital marketingGlassworks London
    London, United KingdomInternship
    -Worked with developing the website, updating and adding new products using Vend and Shopify -Development of the brand's products on the international market. Continually adapting products to the way the market was evolving and the opportunities available. -Content creation for all social media chanels. -Copywriting in brand's tone of voice. -Help schedueling and producing ecommerce photoshoots. -Work with shopify: refresh homepage design, upload and merchandise products on the website -Administration - updating the product catalogue and information, dispatching of orders, help with graphic design and creation of contracts. -Research ways to improve the brand's sales and outreach in social media platforms -Contributed to mock-ups, email campaigns and social media content
    S
    S
    E-commerce, marketing and social media internSIRPLUS Menswear
     - London, United KingdomInternship
    -Analyzed social media campaigns and activities using Instagram and Facebook to ensure effectiveness, making recommendations for enhancement -Created informative and entertaining posts for client's Twitter, Facebook and Instagram pages -Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service -Delivered excellent customer service, resulting in consistent 100% customer satisfaction rating -Wrote blog posts about the new products available in the website and the new campaigns -Contributed to mock-ups, email campaigns and social media content -Provided administrative support to senior staff including creating proposals and organizing documentation
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Skills
  • Project Management
  • Shopify
  • Microsoft Excel
  • Adobe Photoshop
  • Adobe Indesign
  • Adobe Illustrator
  • Social Media Marketing
  • Customer Service
  • Facebook ADS
  • Team Management
Education
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    R
    MA Luxury Brand ManagementRichmond, the American International University in London
    London, United Kingdom
    Condé Nast logo
    Condé Nast logo
    MA Luxury Brand ManagementCondé Nast
    London, United Kingdom
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