Life is a series of events and I love to celebrate them! I am venturesome, a hard-worker and a goal oriented person. I merely believe in the fact that achieving goals and scaling heights are all possible with the right attitude. I am confident that the opportunity of working in two different countries: India and UK and alongside liaising with international colleagues and classmates has made me self aware of diverse work ethics. The ability to work under pressure and engaging in varied roles has always inspired me and reflects in my engagements till date. In the later section I have explained my academic and professional journey so far and the transferable skills I own to establish my career in the field of Event Management. I began my professional life at Systems Plus wherein I experienced an enormous growth, and learned the interlink between Business Consultancy and IT. I grew as an individual and proved myself as an excellent player and during an annual performance received a top-notch rating. The roles & responsibilities assigned to me varied and gave me the opportunity to wear many hats. To enhance my management skills I choose a vibrant industry & followed my career path by undertaking Msc. International Events Management at The University of Surrey. The knowledge I gained in a year has been incredible. Insights about critical issues in events such as Health & Safety, Sustainability & Risk Assessment are areas that enlightened my perception about planning and executing events. I also learned to manage an event from the stages of inception till event closure. Alongside, my current internship has envisioned me in various aspects of how the event and tourism industries function in collaboration - highlighting the role events play in dynamic sectors like tourism to generate business & professional opportunities. I believe that my passion towards learning and working closely in events will provide me a platform to display my skills and follow my dream.
Tasks and Opportunities Provided: o Managing and updating CRM database and website o Assisting and accompanying in business events and creating information packs o Performing Secretariat responsibilities of filing and handling documentation o Providing recommendations to enhance CRM functionalities o Proof reading content for magazine o Automating excel documents o Assistant at World Travel Market, 2015
Skills developed include: o Competency in intermediate level of Microsoft Office o Performing duties of a Team Leader and simultaneously working on multiple projects o Excellent communication and coordination by acting as a Single Point of Contact o Maintaining customer relationship and delivering first level support o Managing new businesses by undertaking on-boarding, walkthrough and training sessions o Creating budgets and estimates o Developing and tracking project plans and supporting the project management process right from the stage of Request for Proposal to Project Closure o Perform vendor management activities o Developing business processes documentation and flowcharts using Microsoft Visio o Demonstrated business promotion ability through social networking sites and brand management o Generating reports from business repositories and tools - Customer Relationship Management, Business Intelligence, Contract Management System o Basic understanding of Key Performance Indicators (KPIs) and generating related reports o Automating Excel functions by the use of Visual Basic for Applications (VBA) o Quality Analysis for business processes and softwares o Basic competency in Information Technology Infrastructure Library (ITIL) framework
Taught Modules include: Event Operations Management, Event Design and Production, Project Management, Understanding Events Industry, Event Service Marketing, Research Methods, Conference and Exhibition Management, Accounting and Finance for Business Dissertation submitted: The tourism opportunities presented by major events and the benefits of tour operator packages for the UK international market: A case study of Rugby World Cup 2015 Skills developed include: o Building project plan using Microsoft Projects o Creating Risk Assessment documentation o Preparing various reports and essential documents in the process of event management (Example: Feasibility report) o Gained knowledge about Event Health and Safety requirements o Attained practical experience on event operations o Honed research competency by extracting relevant information from mass data, developing critical thinking and providing managerial implications o Building questionnaires for mass surveys and interviews o Understanding event requirements based on the event type and event scale o Functioning of Statistical Software – SPSS o Gained accounting and finance knowledge o Gained insights on the associations and interlinks of Events, Tourism and Hospitality Industries o Planned, organised and managed an event, by being involved from conception to execution stage o Established understanding on the sensitivity of working in a multi-cultural environment during assignments and presentations