About me
Ambitious, adaptive and experienced Operations Manager. I pride myself on my attention to detail and inter-personality developed through varying sales roles. Proficient in strategic planning, budget management and data processing. I graduated with a Bachelor of Arts in Media and Communication, specialising in film and social media analysis.
Work history
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Operations Team LeaderBolt
Bristol, United KingdomFull Time
Overseeing driver operations across seven areas in the South West, managing and motivating a small team, and running driver forums. I liaise with the wider midlands team to ensure smooth processes, and have experience launching the Bolt platform in new cities.
Tracking and reporting growth, ensuring targets and safety are being maintained and ahered, and consistently communicating with drivers via text.
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Assistant ManagerSidewinder
Brighton, United KingdomFull Time
I manage a methodical and organised customer service team in a fast paced environment; a large busy bar in Brighton. I also run social media accounts, control banking, stock taking and bar management.
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Skills
- Administrative Assistance
- Customer Service
- Bar Managment
- Microsoft
- Sales Reporting
- Customer Care
- Social Media
- Budgeting
- Adobe Premiere Pro
- Adobe Photoshop
Education
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BA Media and CommunicationsUniversity of Sussex
- United Kingdom
I recieved a 2:1 BA (Hons) in Media and Communications, with my dissertation focusing on the history of surveillance, how its represented in contemporary American Cinema and reflects societal fears.