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An adaptable and responsible graduate seeking a position which will utilise my organisational and communication skills developed during my studies and previous employment. I have had extensive work experience in office environments, the retail sector and service industries, giving the ability to work with many different types of people. In short, I'm reliable, trustworthy, hardworking and eager to learn more in order to develop myself as a professional.
I direct and coordinate marketing activities and policies to promote products and services; apply sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services; coordinate and participate in promotional activities and trade shows; proof and approve production and printing drafts of promotional materials and review and edit website content to guarantee high content quality. I write off-site SEO content such as press releases, website content and informational articles. I have been creating integrated social media strategies and campaigns and have directed a successful search engine marketing campaign that utilised solid linking, technical and keyword research tactics. I also recommend merchandise to customers based on their needs and preferences; write sales slips and sales contracts; resolve all customer requests, questions and complaints. I have attended sales training camp and brought best practices leadership back to the company. Since I've started I have increased sales by 50% through sales technique and new online marketing and PR strategies.
I engaged with and responded to customer questions and requests in a prompt and efficient manner; maintained knowledge of current sales and promotions, policies regarding payment and exchanges and managed daily sales.
I initiated market research studies and analysed findings; analysed business developments and monitored market trends and analysed third-party data and investigated new growth opportunities. I created integrated social media strategies; entered and assigned new leads using CRM tools, collaborated with designers and the editorial team on marketing materials and proofed; approved production and printing drafts of promotional materials. and reviewed and edited blog posts to guarantee high content quality.
I wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences; developed innovative marketing and PR strategies and created integrated social media campaigns, which lead to the company’s social media presence increase. I trained and served as a peer coach for new sales associates; helped customers with questions, problems and complaints in person and via telephone and maintained records related to sales.
I designed and implemented strategic social media campaign plan objectives; managed the organisation and running of events and worked with unsigned bands and promoted their upcoming shows
I created integrated social media campaigns, which lead to the company’s social media presence increase, collaborated with designers and on marketing materials and reviewed and edited the website to guarantee high content quality. I helped customers with questions, problems and complaints in person and via telephone and maintained records related to sales.