About me
Extrovert, open-minded, creative, curious and always willing to learn both in life and at work. Inclination to team work but also good abilities in working solo. Aptitude for planning and excellent skills in working under stress situations. Good verbal communication skills in many different languages.
- Polyglot: Italian, Portuguese, English, Spanish, French and Russian.
- Excellent customer service skills
- Fast learner and problem solver
Work history
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Reception ManagerShort Let London - Holiday apartments LTD
- High Rd, Willesden, London, UKFull Time
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Call Center AgentKoiné S.R.L. , HCI group - Contact Center Network
- ItalyFull Time
Inbound ad outbound activities in foreign languages: Italian, Portuguese and Spanish. Qualified in assisting, selling and providing information via telephone, email and chat portals. Good knowledge of SAP CRM system. Main managed services: De’Longhi Group Italia, De’Longhi Group Portugal and De’Longhi Group España. De’Longhi Group includes De’Longhi, Kenwood, Braun and Ariete brands.
Other managed services: Motorsport BMW, Bauli Group, Epipoli Huawei.
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