Projects
- Sultan X Vivienne WestwoodMy collection was a collaborative collection between Vivienne Westwood and Sultan. My Sultan concept is based on the Ottoman Empire, my Turkish heritage inspired me to look at the history behind Turkey. The Ottoman Empire was a extremely powerful empire and I wanted to combine the power with Vivienne Westwood’s punk, whilst respecting tradition as she does.
Work history
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Customer ServiceNRBY Clothing
London, United KingdomPart Time
• Identifying and exploiting in-store sales opportunities and developing strategies to maximise in-store revenue
• Assisting with store merchandising duties
• Visiting other locations to ensure stores are tidy and stocked
• Thriving in a highly competitive environment to maximise sales within a retail team that exceeds all targets
• Delivering the highest levels of customer service to a broad international clientele
• Maximising automation across the business through utilising expertise in MS Excel to build new worksheet that breaks down sales inventory against cash flow
• Consistently strengthening knowledge of jewellery collections to see what is trending
• Maintaining positive and friendly relationships with regular customers to maximise repeat business
• Delivering administrative support working directly with owners as well as working with customers
• Performing exemplary time management and organisational skills to support successful delivery of objectives
• Streamlining various admin and customer services processes
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AdminSodexo
- Royal Air Force, Halton Camp, Aylesbury HP22 5PG, UKPart Time
ADMINISTRATIVE / CUSTOMER SERVICE ASSISTANT JAN 2016 – SEPT 2016 / JUN – SEPT 2017 & 2018
COMPASS GROUP (RAF HALTON)
• Welcomed visitors within the guard room and escorting them to the main camp building
• Managing and controlling stock
• Keeping up to date with product knowledge
• Co-ordinating and ensuring regular deliveries and supporting the sales team by preparing products and advising them on stock availability.
• Regular stock counts
• Recording all internal stock transfers at the time of movement
• Receiving deliveries and checking the stock delivered
• Merchandising the stores and ensuring stock was presented neatly and to the highest standards
• Oversaw training for new starters ensuring they contribute to the business from day one
• Streamlined various admin and customer services processes to maximise efficiency
• Collaborated with various customers as well as ensuring team provided friendly and efficient customer service
• Performed exemplary time management and organisational skills to support successful delivery of objectives
• Enhanced customer service skills in this role and delivered the best possible customer experience
• Ensured that own presentation and communication were professional and courteous at all times
• Created effective visual merchandising plans for the on-site shop that maximised sales and revenue growth
Skills
- Illustration
- Adobe Create Suite
- Fashion Design
- Visual Merchandising
- Communication
- Shopify
- Admin
- Creative
Education
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BA Fashion DesignUCA - University of Creative Arts
Epsom, United Kingdom
Awards
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The Fundamentals of Digital MarketingGoogle Digital Garage