Ed Byrne

Operations Director

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  • LocationBlanchardstown, Dublin 15, Ireland

Projects

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About me

 

A skilled and accomplished professional with over 7 year’s senior management experience across multiple organizations from a variety of industries. Results-oriented, with proven abilities in strategic planning, business analysis, project management and process improvement. Superior work ethic with the ability to devise and direct high impact solutions by identifying areas of strengths and weaknesses in a business and its processes.

Skills

 

  • Digital Media
  • Marketing PR
  • Businesses Development
  • Presenting
  • Account Management
  • Business Development
  • Management
  • Pitching
  • Problem Solving
  • Project Management
  • Social Media Marketing
  • Communications
  • Relationship Management
  • Word
  • Ideas Development

Work history

Currently

Operations Director

So Sell it

Sep 2013

2013

Group Operations Manager

Merlin Group

Sep 2011 - Nov 2013
  • The Merlin Group are Ireland's largest auction company with three operating companies Merlin Car Auction, Merlin Property and Ganly Craige (Plant & Machinery). My role was to manage and co ordinate the daily activity of all staff, working processes and operations for each of the group businesses. Below are some additional details of tasks competed in this role: - Reporting directly to the Group Managing Director Implemented and introduced new fee structures across the group, resulting in an increase in sales and attracted a wider consumer audience to our services. Identified and improved operational efficiencies and reduced costs in each of the groups businesses, Merlin Property, Ganly Craigie and Merlin Car Auctions. Responsible for managing three separate companies, with 30 staff reporting directly to me in the following areas: sales, business development, marketing, investments, logistics, facility operations, and security. Participated in and coordinated the planning of group charitable events, helping to raise €350,000 for Irish Autism Action. Successfully steered the group through a difficult transition period upon the closure of two of the group’s companies, maintaining a positive reputation throughout the industry and a consistent and pleasant working environment for staff. As a committee chair, I won numerous awards for the group including Deloitte Best Managed Company (2011) and A Great Place to Work (2012) from the Great Place to Work Institute.

2011

Corporate Services Manager

Merlin Group

Nov 2010 - Oct 2011
  • Ireland went through an economic recession in 2008. During this period and the following years many Irish businesses and consumers alike unfortunately could not repay loans to finance companies and therefore had to hand back their assets for auction. My role at the time was too develop a system and service which would allow receivers, liquidators and corporate restructures to sell assets in a fast, seamless and transparent manner whilst getting the best possible return for those assets. - Reported directly to the Managing Director Executed online and offline marketing strategies designed to give the group a sustainable competitive advantage in this emerging market. Redesigned the stock system process to optimize asset preparation and presentation which significantly increased conversion rates by 30%. Responsible for the creation and implementation of comprehensive sales and business development procedures that led to an increase in clients and referrals.

2010

Asset Disposal Manager

Merlin Car Auctions

Feb 2009 - Nov 2010
  • Operated the bi-weekly car auctions, as well as the monthly plant and machinery auctions, leading to asset sales in excess of €20m annually in domestic and international markets. Won exclusive tender disposal contracts for Volkswagen Bank, Cabot Financial, Bluestone Asset Management, GE Money (Pepper Asset Management), and Bank of Ireland Finance, which accounted for 40% of the group’s annual sales revenue at the time. Project managed two large off-site auctions that disposed of €2m worth of assets.

2009

Business Manager

Merlin Motor City

Jun 2007 - Feb 2009
  • Merlin Motor City was Ireland's largest car supermarket averaging monthly car sales in the region of 250 vehicles. Below were some key functions which I had to perform in my role as Business Manager. ?To work alongside a diverse sales team in helping them close as many sales as possible. ?Motivated and lead a highly effective sales team in a challenging trading environment. ?Managed all financial documentation and communication between customers and credit providers so that all compliance procedures where adhered to. ?Managed the distribution of sales leads to the sales team and also follow up on their progression.

2007

Regional Claims Manager

Quinn Direct Insurance

Jan 2005 - Jun 2007
  • Managed and motivated a team of claim handlers to efficiently process their workloads and effectively negotiate settlements for all fleet claims, as well as both private and non-private motor claims. Oversaw the claim investigation process from beginning-to-end and had a hand in all reporting, fact finding, follow-up interviews, and settlement negotiation.

2004

Students Union President

Institute of Technology Blanchardstown

May 2003 - Jun 2004
  • As full time Students Union (SU) President I managed & lead all other elected SU members including a Vice President, Clubs & Societies Officer and Welfare Officer. Throughout my term I represented over 1,000 full time, part time and mature students on various academic and national councils.

Education

2015

Bachelor in Business Studies

Institute of Technology Blanchardstown

Oct 1999 - Oct 2015
  • Modules: - Strategic Management - Financial Management - Strategic HR Management - Project Management - Financial Information Analysis - Strategic Management of Information Systems - Strategic Marketing Management - Managing Service Quality - Strategic Business Marketing - Strategic Logistics & Supply Chain Management - International Marketing

2014

Professional Diploma in Digital Marketing

Digital Marketing Institute

Sep 2013 - Mar 2014
  • Modules: - Search Engine Optimization - Search Engine Marketing - Email Marketing - Social Media Marketing - Google Ad words - Google Analytic's

2011

Masters in Business

Institute of Technology Blanchardstown

Sep 2010 - Nov 2011
  • Modules: - Service Excellence - Strategy and Leadership - Research Methods - Innovation and Creativity - Enterprise Resource Systems (ERP) and Business Intelligence - Accounting Information for Decision Making My thesis title was: An exploration into the influences on consumer buyer behaviour in a high involvement purchase.

Awards

2015

Best Use of Technology for Social Good

  • We won this award for the creation of our So Adopt Me service. Which promotes pet adoption over the purchasing of animals from puppy farms.

2015

Finalist - Best use of Facebook

  • We were finalised in the top 3 companies in Ireland for the best use of Facebook for a small business.

2014

Best Website for a Start Up

2014

Finalist - Best Mobile Application

2012

Great Place to Work Award

  • We were recognised as the "Best Small Workplace in Ireland" at the annual Great Place to Work awards. I chaired our committee and helped to create and implement the employee initiatives which ultimately won us the award.

2011

SIMI - Innovation of the Year

  • We won this award for launching the first live online auction bidding platform in Ireland.

2010

Deloitte Best Managed Company

  • As operations manager for the Merlin Group, we won a Deloitte Best Managed Company Award.