About me
Recent university graduate with experience working in retail for over 2 years, as well as in the music industry as a session guitarist and band member. Looking to apply my versatile range of skills acquired with both my degree (Bsc Psychology with Management) and past work experience to an inspiring and passionate new work environment. My experience in retail has allowed me to develop my interpersonal skills, particularly useful in the development and maintenance of positive and fruitful workplace relationships, which are very important to me.
Work history
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Sales AdvisorH&M group
London, United KingdomPart Time
• Responsible for providing excellent customer service in a fast-paced retail environment
• Implemented marketing strategies and techniques such as H&M membership (meeting personal goal of above 40% members)
• Maintained current knowledge of sales and product changes to meet customer needs
• Analysed and processed product transactions and returns using POS system
• Applied security and loss prevention training toward recognising risks and reducing store theft.
• Prepared merchandise for sales floor by pricing and tagging.
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MusicianSelf Employed
London, United KingdomFreelance
• Developed proficiency as guitarist and singer.
• Handled payments and bookings for band shows, negotiating fees and timeslots with venue providers.
• Managed social media profiles, posting content daily to promote new music and upcoming shows.
• Performed as session musician for up-and-coming solo act Molly Burman, touring around the UK and performing at an exclusive PIAS event in Paris, France.
• Collaborated with bandmates to deliver optimal performance standards and achieve cohesive sound.
Skills
- Communication Skills
- Time Management
- Marketing Strategy
- Customer Service
- Social Media Management
Education
BSC Psychology with ManagementGoldsmiths, University of London
- London, United Kingdom
• Upper-second class dissertation on the influence of personality and motivation on engagement behaviours toward viral Tik-Tok content, allowing for development of extensive social media knowledge.
• Combined degree of Psychology and Management. Final year focus primarily on Management topics, such as Marketing, Training, Talent Management, and Consumer Behaviour.