I'm a bilingual Spanish / Catalan and English linguist based in London. During my career, I’ve been driven by my eagerness for new challenges, developing myself within diverse work environments. I've been working in industries ranging from retail to travel, playing an important role in sales, purchasing and content marketing departments.
In this same manner, I'm used to working alongside senior managers contributing to each role with ways to boost results and efficiency. To accomplish this, I focus on time management strategies. Luckily, I'm obsessed with organisation – If you want to optimise your day to day, you come to me!
There aren't many things that can grow a company the way engagement and attention to detail can, and I pride myself in being so dedicated to both.
Work history
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Assistant Area ManagerVoyage Prive
London, United KingdomFull Time
Duties & responsibilities:
• Assisted the Area Managers and the Country Manager.
• Contributed to the daily selection of the right product mix (Salesforce).
• Analysed KPIs to guarantee products' performance.
• Identified, analysed and troubleshot potential risks/loss.
• Conducted market analysis to guarantee results.
• Coordinated content and loading teams to assure deadlines are met.
• Validated products uploads onto the website including QA of content, imagery and pricing.
• Prepared business reports with an analytical insight (Tableau).
• Monitored sales and targets daily reporting to the Country Manager and the Chief Sales Officer.
Achievements:
• During the unprecedented Covid-19 crisis, I volunteered to join the Operations task-force reducing the number of impacted bookings.
• Collaborated with the e-reputation team to deal with members’ booking issues and requests across all company's Social Media (Facebook, IG...) during the Covid-19 crisis.
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Assistant BuyerVoyage Prive
- London, United KingdomFull Time
Duties & responsibilities:
• Assisted the buyer on the contracting process being a direct point of contact B2B.
• Conducted market analysis and followed up on products to maximise performance.
• Negotiated with suppliers on rates, discounts and upgrades.
• Managed the product critical path in coordination with loading and content teams (Salesforce).
• Supported the Operations department and followed up on bookings when required.
• Sourced new tour operators and partners.
• Conducted data entry on our system and maintained suitable inventory levels.
Achievements:
• Took full responsibility for the products’ critical path assuring performance and quality.
• Managed to build positive, long-term relationships with suppliers.
• Created a digital filing system to organise and update the company’s data and paperwork since 2015 to date.
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Skills
- Analytical
- Interpersonal Skills
- Communication
- Negotiation
- Content Writing
- Commercial Analysis
- Copywriting
- Proofreading
- Sales
- Administration
Education
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MA in Teaching English as a Foreign LanguageUniversity of Barcelona
- Barcelona, Spain
This Master Course has provided me with relevant teaching experience, both from a theoretical and a practical approach.
The Master explored the following areas of study: Principles and Practice of Materials’ Design and Evaluation, ELT Methodology, Second Language Acquisition, Phycology and Course Design. It also included a three months internship within a Secondary Education Centre which really enriched the learning process.
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ERASMUSUniversity of Bristol
- Bristol, United Kingdom
Thanks to an Erasmus Programme, I had the enriching opportunity to study my third year of English Studies in the renowned University of Bristol, England.
The topics covered in this course included: American History, Culture and Literature of different periods. I also enrolled in a course on Business English that gave me the knowledge and resources to succeed in business environments within international contexts.
Throughout this year, I also grew in a personal level, getting immersed within the English lifestyle. I got to meet incredible people from all around the world, with different cultures and backgrounds. Bristol is a highly intercultural city and this experience helped me to discover my passion and identify the career I wanted to pursue.
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