About me
I am passionate about events planning and have gained some experience through voluntary work, developing essential skills in time management and multi-tasking. I am a supportive motivating team member with the initiative to work independently and the strength to take accountability. I have a positive outlook with the ability to stay calm under pressure, the adaptability to learn new skills and the drive and determination to succeed with whatever I challenges I face.
I thrive in high paced industries that involved working directly and indirectly with people and solving problems in creative and intuitive ways. I can deliver results within strict time constraints, prioritising workloads and working with teams.
Work history
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F&B AssistantDouble Tree by Hilton Hotel
London, United KingdomFull Time
• Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
• Welcoming guests in a polite and friendly manner
• Taking and delivering customer orders, consistently demonstrating high levels of customer service
• Preparing set ups for tables and/or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Up-selling with latest departmental incentives
• Ensure compliance of brand standards
• Striving to achieve departmental targets
• Ensuring cleanliness of work areas
• Complying with hotel security, fire regulations and all health and safety legislation
• Assisting other departments wherever necessary and maintain good working relationships
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PR InternCCD Public Relations
- London, United KingdomInternship
• Writing and editing, case studies, blogs, articles and annual reports;
• Preparing and writing brochures, handouts, direct mail leaflets;
• Maintaining and updating information on the organisation and clients website;
• Managing and updating information and engaging with users on social media sites such as Instagram, Twitter and Facebook;
• Liaising with, and answering enquiries from media, individuals and other organisations, often via telephone and email;
• Communicating with colleagues and key spokespeople;
• Researching, writing and distributing press releases to targeted media;
• Collating and analysing media coverage
• Attending events and helping with organising them.
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Skills
- Client Communication
- Clear Communication
- Media Relations
- Campaign Organisation
- Event Organisation
- Customer Service
- Social Media Management
- Teamworking
- Problem Solving
- Resilience
Education
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MA International Public Relations and Global Communications ManagementCardiff University
Cardiff, United Kingdom
Dissertation “Unlocking the potential of Transmedia through Emotional Intelligence”
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BA(Hons) Event ManagementUniversity of South Wales, Newport
- Pontypridd, United Kingdom
Dissertation “Virtual Events in the online environment”
• The main aim of the project was to conduct a study into the rise of popularity of new technologies in the context of current and future event management opportunities within the online environment