About me
I have found my way into project management by taking a chance at a company in a different role than I was looking for. Although here I am now leading a team of project managers and enjoying every step of it. With challenges comes knowledge and with research comes new ideas on how to make the job better. Climbing into my third year in a management position, I know this is just the beginning. So I continue to keep learning, expanding my skillset, and gaining more and more confidence along the way. To be brave in your work for me means to believe in what you do.
Work history
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Project manager, Team leadW Academy
- Vilnius, LithuaniaFull Time
Training and monitoring employees. Conducting weekly check-ins with project managers regarding their workload, customer satisfaction, and goals.
Providing support to all employees in my team. Helping to understand the issues that occur and finding solutions.
Weekly meetings with the head of design, ensuring project managers are doing well with tasks and tackling any issues that may occur with designers.
Quality check website designers work. Implementing new ideas researching plugins and making sure our design process is up to date.
Gathering information in a systematic manner. Creating lists of FAQs, required plugins, design and developers quotes.
Creating video tutorials for our clients to be able to manage their accounts.
Keeping up-to-date data about finished projects, placing them in categories. Creating a list of examples for various occasions.
Quality check on any changes being made especially the ones that affect our clients. Online form, automated emails text, and grammar check.
Contributing with collected data to the marketing team, helping to define marketing clusters.
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Patient Care CoordinatorThe Chiswick hair clinic
- London, United KingdomFull Time
Ensure the clinic runs efficiently in day-to-day functions and has the means and staff to do so.
Front desk work, administrative tasks.
Develop and improve customer care strategies.
Communicate with patients throughout their journey at the clinic. From answering to their first enquiries to organizing their visits and keeping in touch during their healing process.
Audit and ensure optimal stock levels for medical procedures, aftercare packs.
Manage team calendar (working hours, available rooms and staff).
Monitor compliance with legal guidelines, internal policies and quality standards. By organizing and documenting necessary services, tests and staff training.
Ensure all staff has relevant up-to-date paperwork.
Skills
- Customer Service
- Adobe Premiere/photoshop/indesign
- Microsoft Office
- Problem Solving
- Public Speaking
- Fine Artist
- Basic Filming
- Project Management
- Team Leadership
- Wordpress
Education
BAUniversity of The Arts London (UAL)
BTEC Level 3 Extended Diploma
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