Work in close cooperation with finance and inventory and account managers regarding the sales process, customer orders and products availability. Prepare detailed weekly sales reports for the different events to be sent internally and externally. Work often with many different Excel tools, including Pivot tables. Managed HAS (Hospitality Administration Tool) for the Domestic Sales and WAP (Web Application Platform) for the Domestic Sales. Coordinated and reviewed activities in sales, service accounting and record keeping. Supported Post Sales team by resolving agent and/or customer complaints regarding services.
Develop the class curriculum for the English teaching program to students with low income in two areas of Rio de Janeiro. Managed the financial accounts of the company and its NGO affiliate, successfully organized fund raising activities. Orientation and training of volunteers—ensuring the continuity and effectiveness of the English course. Oversee volunteer lodging and organize activities in the area for their free time.
Bachelor in Arts and Sciences