Elizabeth Champ

Event Assistant

FollowUnfollow

Join our Pro Plan to message Elizabeth

You can only message people who are following you. If you’d like to message this person, simply join our Recruiter Pro Plan.

  • LocationGillingham, United Kingdom

Skills

 

  • Fashion
  • Events
  • Marketing PR
  • Indesign
  • Photoshop
  • Powerpoint
  • Word
  • Customer Relations
  • Ecommerce Content

Work history

Currently

Feb 2016
  • Working front of house during the busy London Fashion Week and London Fashion Weekend, primary in the catwalk show spaces seating guests. Working alongside security to ensure guests are seated efficiently and in a timely manner, organising front row allocation. Additionally assisting exhibitors in the galleries and providing information to visitors.

2015

Customer Care Assistant

Joseph Ltd

Dec 2013 - Sep 2015
  • Working in the small Customer Service team for high end fashion brand Joseph. Sourcing products for customers, communicating with stores, organising repairs and exchanges are day to day responsibilities, alongside dealing with complaints, organising mail orders and assisting customers on our website. Arranging customers refunds, credit notes and exchanges and completing daily balance sheets for the finance department. Assisting the Legal Director with customers legal issues and composing letters as necessary. Attending weekly ecommerce meetings to fix website issues and report customer feedback. Liase with the warehouse and stock team to ensure customers orders are fulfilled in a timely manner, and using the stock control system to amend any issues.

2015

Customer Service Assistant

Phase Eight Ltd

Sep 2014 - Feb 2015
  • Working efficiently and quickly to respond to a high volume of customer enquiries on a daily basis. Main responsibilities included taking calls and assisting customers with the website, placing orders and creating gift cards/promotional codes on behalf of customers, and handling and resolving complaints and difficult situations. After my first month I received the highest number of positive customer feedback comments in the entire team

2013

Stylists Assistant

Hilary Alexander

Aug 2013 - Nov 2013
  • Assisting Hilary Alexander as she styles the annual Breast Cancer Care Gala and black tie charity event Fashion For The Brave. Liaising with PR offices and press teams to find and secure pieces to borrow for the shows, organising all samples that arrive, pulling pieces from stores and sample cupboards, styling outfits and looks for the show, dressing models at the shows and assisting at fittings.

2013

PR Intern

Whitehair CO

Aug 2013 - Aug 2013
  • Assisting the Whitehair Co. team in the hectic run up to London Fashion Week organising shows for two of their clients, Felder Felder and Cristina Sabaiduc. My duties included writing press releases and creating email marketing material, alongside invitation organisation outreach for clients. At Felder Felder show I assisted with VIP and front row seating, and I worked the door at the Cristina Sabaiduc digital presentation.

2012

Sep 2012 - Nov 2012
  • Whilst interning for a month part-time at Trend Bible, I assisted on the photoshoots and helped put together their upcoming trend books. I also created props for the shoots, and executed any further tasks as necessary in the photo studio.

2012

Marketing Intern

Glassworks Studios

Apr 2012 - Jul 2012
  • Contributing to all departments within the online retailer 'Glassworks'. Planning and preparing all social media activity, contributing on photoshoots and model castings, assisting with customer queries , researching potential brands for wholesale, uploading product to the website, writing product copy considering SEO practices, merchandising the showroom and assisting with email marketing.

2012

PR Intern

Eskimo PR

Apr 2012 - May 2012
  • Working within a busy PR office, sending out samples to various publications. Other responsibilities included updating the database, assisting stylists in the showroom, contacting publications and processing returned samples.

2012

PR Intern

Blow PR

Feb 2012 - Feb 2012
  • Interning for London Fashion Week. Working the events held at Vauxhall Fashion Scout including catwalk shows and live exhibitions, organising tickets and invites, merchandising the showroom and general office admin duties.

2011

Front of House Intern

Vauxhall Fashion Scout

Aug 2011 - Aug 2011
  • Interning front of house for September Fashion Week. Working the ques at events, providing information to visitors at the front desk and providing the highest standards of service in the VIP lounge. Furthermore assisting in production as necessary, including dressing models and assisting in rehearsals.

2010

Press Office Intern

Monsoon Accessorize

Apr 2010 - May 2010
  • Sample management using database systems, preparing samples to be sent out to shoots and publications and processing returns. Taking phone calls and merchandising the showroom were daily duties, in addition to press coverage research, recording clippings and general office admin.

Education

2013

BA(Hons) Fashion Communication

Northumbria University Newcastle

Aug 2010 - May 2013
  • Fashion PR, marketing, events, journalism, trend forecasting. Received a 2:1