Work history
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Wholesale CoordinatorCrabtree & Evelyn
London, United KingdomFull Time
Managing operations for all UK orders, including order processing and order book management.
- Maintaining an excellent relationship with our 3PL to ensure orders are prepared and shipped on time and specific shipping specifications are met.
- Managing relationships and building rapport with our independent accounts, being their main point of contact for ordering, queries, and promotions.
- Working with our account managers on any marketing/promotion projects for accounts including John Lewis, M&S, Sainsbury’s and Waitrose.
- Working with our forecasting and inventory team to manage stock for all wholesale partners.
- Resolving all shipping discrepancies and RTVs, issuing credit notes and replacements where necessary.
- Running the set-up of new accounts, updating all systems with price lists and company details and working directly with the warehouse on shipping requirements.
- Preparing updates and developments for forecasting meetings, Christmas production meetings and quarterly wholesale strategy meetings.
- Assisting with operations within the company, for events such as staff sales and pop-up shops, and managing all sample and gifting requests from marketing and sales team.
- Confident working on excel and SAP, as well as customers shipping and invoicing portals
Event AssistantBritish Fashion Council
London, United KingdomFreelance
Working front of house during the busy London Fashion Week and London Fashion Weekend, primary in the catwalk show spaces seating guests. Working alongside security to ensure guests are seated efficiently and in a timely manner, organising front row allocation. Additionally assisting exhibitors in the galleries and providing information to visitors.
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Skills
- Fashion
- Events
- Customer Relations
- Excel
- Operations
- Logistics
- Stock Control
- Account Management
- Admin Skills
Education
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BA(Hons) Fashion Communication Northumbria Unversity
- Newcastle upon Tyne, United Kingdom
Fashion PR, marketing, events, journalism, trend forecasting. Received a 2:1