Elizabeth Champ

Wholesale Coordinator

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  • LevelJunior
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsBrand Assistant - Administrator

Skills

  • Fashion
  • Events
  • Customer Relations
  • Excel
  • Operations
  • Logistics
  • Stock Control
  • Account Management

Companies I’ve worked with

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  • British Fashion Council

    British Fashion Council

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    • Fashion
  • Trend Bible

    Trend Bible

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    • Design & Creative
  • Larsson & Jennings

    Larsson & Jennings

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    • Fashion
  • J

    Joseph

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    Work history

    Currently

    Wholesale Coordinator

    Crabtree & Evelyn

    Oct 2017
    • London, United Kingdom
    • Full Time

    Currently

    Feb 2016
    • London, United Kingdom
    • Freelance
    • Working front of house during the busy London Fashion Week and London Fashion Weekend, primary in the catwalk show spaces seating guests. Working alongside security to ensure guests are seated efficiently and in a timely manner, organising front row allocation. Additionally assisting exhibitors in the galleries and providing information to visitors.

    2017

    Logistics & Wholesale Assistant

    Larsson & Jennings

    Sep 2016 - Sep 2017
    • London, United Kingdom
    • Full Time

    2017

    Customer Relations Assistant

    Olivia Burton

    Mar 2016 - Sep 2017
    • London, United Kingdom
    • Full Time

    2015

    Customer Service Assistant

    Phase Eight

    Sep 2014 - Feb 2015
    • Rochester, United Kingdom
    • Full Time
    • Working efficiently and quickly to respond to a high volume of customer enquiries on a daily basis. Main responsibilities included taking calls and assisting customers with the website, placing orders and creating gift cards/promotional codes on behalf of customers, and handling and resolving complaints and difficult situations. After my first month I received the highest number of positive customer feedback comments in the entire team

    2015

    Customer Care Assistant

    Joseph

    Dec 2013 - Sep 2015
    • London, United Kingdom
    • Full Time
    • Working in the small Customer Service team for high end fashion brand Joseph. Sourcing products for customers, communicating with stores, organising repairs and exchanges are day to day responsibilities, alongside dealing with complaints, organising mail orders and assisting customers on our website. Arranging customers refunds, credit notes and exchanges and completing daily balance sheets for the finance department. Assisting the Legal Director with customers legal issues and composing letters as necessary. Attending weekly ecommerce meetings to fix website issues and report customer feedback. Liase with the warehouse and stock team to ensure customers orders are fulfilled in a timely manner, and using the stock control system to amend any issues.

    2013

    Stylists Assistant

    Hilary Alexander

    Aug 2013 - Nov 2013
    • London, United Kingdom
    • Freelance
    • Assisting Hilary Alexander as she styles the annual Breast Cancer Care Gala and black tie charity event Fashion For The Brave. Liaising with PR offices and press teams to find and secure pieces to borrow for the shows, organising all samples that arrive, pulling pieces from stores and sample cupboards, styling outfits and looks for the show, dressing models at the shows and assisting at fittings.

    2013

    PR Intern

    Whitehair Co

    Aug 2013 - Aug 2013
    • London, United Kingdom
    • Internship
    • Assisting the Whitehair Co. team in the hectic run up to London Fashion Week organising shows for two of their clients, Felder Felder and Cristina Sabaiduc. My duties included writing press releases and creating email marketing material, alongside invitation organisation outreach for clients. At Felder Felder show I assisted with VIP and front row seating, and I worked the door at the Cristina Sabaiduc digital presentation.

    2012

    Sep 2012 - Nov 2012
    • Newcastle upon Tyne, United Kingdom
    • Internship
    • Whilst interning for a month part-time at Trend Bible, I assisted on the photoshoots and helped put together their upcoming trend books. I also created props for the shoots, and executed any further tasks as necessary in the photo studio.

    2012

    Marketing Intern

    Glassworks Studios Ltd

    Apr 2012 - Jul 2012
    • London, United Kingdom
    • Internship
    • Contributing to all departments within the online retailer 'Glassworks'. Planning and preparing all social media activity, contributing on photoshoots and model castings, assisting with customer queries , researching potential brands for wholesale, uploading product to the website, writing product copy considering SEO practices, merchandising the showroom and assisting with email marketing.

    2012

    PR Intern

    Eskimo PR

    Apr 2012 - May 2012
    • London, United Kingdom
    • Internship
    • Working within a busy PR office, sending out samples to various publications. Other responsibilities included updating the database, assisting stylists in the showroom, contacting publications and processing returned samples.

    2012

    Feb 2012 - Feb 2012
    • London, United Kingdom
    • Internship
    • Interning for London Fashion Week. Working the events held at Vauxhall Fashion Scout including catwalk shows and live exhibitions, organising tickets and invites, merchandising the showroom and general office admin duties.

    2011

    Front of House Intern

    Blow PR

    Aug 2011 - Aug 2011
    • London, United Kingdom
    • Internship
    • Interning front of house for September Fashion Week. Working the ques at events, providing information to visitors at the front desk and providing the highest standards of service in the VIP lounge. Furthermore assisting in production as necessary, including dressing models and assisting in rehearsals.

    2010

    Press Office Intern

    Monsoon Accessorize

    Apr 2010 - May 2010
    • London, United Kingdom
    • Internship
    • Sample management using database systems, preparing samples to be sent out to shoots and publications and processing returns. Taking phone calls and merchandising the showroom were daily duties, in addition to press coverage research, recording clippings and general office admin.

    Education

    2013

    BA(Hons) Fashion Communication

    Northumbria Unversity

    Aug 2010 - May 2013
    • Newcastle upon Tyne, United Kingdom
    • Fashion PR, marketing, events, journalism, trend forecasting. Received a 2:1