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Answering all initial enuiries for customers and following up with them. Quoting and Invoicing.
Doing transfers for internal and external clients, completing deliverables for broadcast, qc'ing finished program and making sure that they were to the correct spec and free from technical faults. Helping the editors and craft assistants throughout the day and ensuring they had everything they needed. I was also entrusted with craft assistant duties which involved more file based duties/transfers and making sure the editors sessions were prep'd.
Scheduling the Video MCR and making sure tech reviews and deliverables were completed on time for the delivery to broadcast houses. I also helped to schedule the craft assistants and the online editors
I started as a Sales Assistant and within 2 months had been promoted to Supervisor. I oversaw the shop every Sunday as well as additional days throughout the week as needed. I made sure that all tasks were delegated effectively, cashed up and worked to make sure we hit the targets set for us. We worked hard to give each customer as much advice as they desired, ptentially giving everyone a personal shopper experience. Training sessions were given weekly to staff to make sure we all knew the pieces in store and due in store. This ensured we could provide the customer with as much help as they needed/wanted.
Drama and Film Studies