Ella Appel

Team Administrator

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  • LocationLondon, United Kingdom

Skills

 

  • Events
  • Administration
  • Assistant
  • Client Services
  • Customer Services
  • Customer Support
  • Data Entry
  • Email Handling
  • Office Management
  • PA
  • Problem Solving
  • Reception
  • Sales Support
  • Photoshop
  • Word

Work history

Currently

Team Administrator

News Media Association

Oct 2015
  • Temp Cover • Reception • Managing of press card applications • Diary Management • Assisting the directors on projects • Organising travel arrangements, catering, events and restaurant bookings

2015

Administrator

Vladimir Nikitin’s Surgery

May 2013 - Sep 2015
  • • Administration duties • Minute taking and preparing agendas for meetings • Co-ordinating training • Arranging staff rota, recording annual leave/sick leave, coordinating agency covers • Diary management and managing director’s schedules • Collating end of month accounts and maintaining stock • Formatting and creating policies and procedures • Coordinating international travel, including booking flights, accommodation and events • Invoicing and receipting payment

2012

Sales Support

Max Frost CO

Feb 2009 - Jul 2012
  • • Customer service • Importing and Exporting Samples via International Couriers • Product development, sourcing and buying • Resolution of customer complaints/disagreements • Meeting sales targets • Maintenance of website • Responding to phone and email queries • Following and forecasting trends for future seasons • Following up customer feedback and sourcing specific requests including competitive pricing • Working within deadlines • International liaisons with textile mills • Maintain client relationships • Order processing and payment • Liaising with Warehouse • Quality Assurance

Education

2015

Marketing IT

The Open University

Sep 2014 - Nov 2015
  • Bachelor of Business