About me
As a digital and creative consultant for global digital projects, I advise our internal account teams and their clients on digital & operational strategy, communication & engagement as well as governance, change management & rollout frameworks.
My experience includes managing large-scale digital projects & budgets, strategic consulting, developing creative implementation concepts, workflows and frameworks for digital processes and stakeholder change management across the globe.
Work history
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Capability Lead for Engagement & CommunicationCTRL QS
Berlin, GermanyFull Time
As the Lead of the newly developed creative department, I advise our internal account teams on communication & engagement strategies whilst managing our team of creatives working on training programs, marketing & training videos, graphic design & conceptual collaboration hubs.
In this role, I bring my expertise of large-scale digital project execution, change management & engagement methods to secure new business opportunities for both our established and acquisition clients. Though specific and specialised skills in quality management, and my background in digital marketing, I develop tailor-made implementation frameworks and governance models to aid our clients in making a digital transformation.
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Account ManagerCTRL QS
- Berlin, GermanyFull Time
Working in a dynamic & agile way at ctrl QS we make a difference to digital marketing projects, communication and operational strategy for our global brands. As the Account Manager for our biggest client my key responsibilities were:
- Act as a day-to-day sparring partner to client on digital projects by driving long-term client relationships to execute global business strategy and digital transformation
- Plan, organise and identify roadmap milestones and operational dependencies
- Consulting in client digital projects including website rollouts, quality management, testing and project coordination
- Coordinating key project stakeholders including technical and creative agencies
- Mgmt. of budget for large-scale projects
- Developing digital project opportunities
- Organise, manage and deliver on client digital projects into satellite local markets
- Understanding of client’s business challenges
- Managing strategic, operational and personal matters of accounts and projects
- Developing and improving operational workflows
- Leading communication in English, with moderate communication in German
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Skills
- Communications Strategy
- Digital Marketing
- Strategy Consulting
- Governance
- Content Creation
- Account Management
- Project Co-ordination
- Engagement
- Client Engagement
- Operational Management
Education
Post-graduate Diploma in Professional WritingRMIT University
- Melbourne, Australia
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Bachelor of Arts (BA) Monash University
- Melbourne, Australia