Work history
Product Design ManagerSongkick
London, United KingdomFull Time
UX WriterSongkick
London, United KingdomFull Time
- Writing clear, consistent and concise user-interface content, emails, notifications, and product tours.
- Supporting a cohesive brand story across the entire ecosystem of product offerings, making Songkick a consistent, recognisable, engaging and trustworthy home for artists and fans.
- Collaborating with designers, product managers, and engineers to deliver compelling UX solutions.
- Acting as a subject matter expert to present and rationalize copy solution to stakeholders through best practices and testing.
- Leveraging data and research to evaluate content’s impact with the goal of increasing user engagement and optimising conversions through testing.
- Approaching messaging through a global lens to deliver optimum experiences for different markets.
- Creating and maintaining the style guidelines which document evolving product, brand, and voice/tone standards.
- Coaching stakeholders as required and championing (or policing) the guidelines I've developed.
- Managing and evolving brand initiatives such as Songkick Sessions and the Oval Space Cinema takeover.
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Skills
- Events
- Marketing PR
- Writing
- Copywriting
- Blogs
- CSS
- Customer Support
- Html
- Project Management
- Social Media Marketing
- Strategic Planning
- Web Content
- Creative Thinking
- Content and Media Writing
- Copywriting
- Basic Javascript
- UX Design
- Product Copywriting
- Product Design
- User Research
- Digital Prototyping
- Communications
- Marketing
- A/B Testing
- Brand Growth
- Management
- Career Coaching
Education
U
U
BA (Hons) 2:1 Politics and Modern HistoryUniversity of Manchester
- Manchester, United Kingdom