About me
Certified AgilePM® and Project Manager Professional (PMP®), with over 6 years’ of experience, focused on development of new business and implementation of the new and existing solutions in the Retail industry. Leading, managing and successfully delivered projects within the business as well as coordinating projects between the business and external resources and vendors.
Work history
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Business Process ManagerHallett Retail
London, United KingdomFull Time
Managing integration and implementation of various projects with focus on EPOS/POS systems, DSV solutions, online delivery with drop-ship model and WMS.
Management and overseeing of implementation and improvement of the existing software within the Logistics, including integrations to Royal Mail and Hermes.
Ensuring that new projects and initiatives are planned in detail, with sufficient resource and executed effectively.
Working with the sponsor and relevant stakeholders on budget planning, establishing KPI’s, actively reviewing cost, preparing regular reports and business updates.
Working across all departments within the business and variety of external partners with focus on improvement & implementation of company’s strategic goals.
Supporting projects with detailed project planning, process mapping or swim lane flowcharts for systems integration, guidelines and analysis to assist all parties with clear objectives and help deliver within agreed timescales.
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Multi-Channel Operations Assistant ManagerHallett Retail
- London, United KingdomFull Time
Communicate effectively with all company current external retail partners as well as supporting with research on new business (including international locations) and taking part in new concessions openings.
Co-ordinate any promotional, visual and ad hoc communication to concessions ensuring all information is received in a planned and organised manner and doesn’t have a detrimental impact on the customer experience.
Creating new and updating existing concession operations manual guidelines, procedures and training guidelines ensuring they are consistent in format and user friendly.
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Skills
- Project Management
- Operations
- Admin
- Logistics Management
- IT
Education
Foundation Degree Travel & Tourism ManagementLondon Metropolitan University
- London, United Kingdom
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Foundation Degree International RelationsUniversity of Warmia & Mazury
- Poland
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