About me
Enthusiastic individual with experience in delivering excellent customer service. Hard working, reliable and conscientious about meeting deadlines and paying attention to detail. Excellent people skills and dedicated to devloping my skills further. Seeking a full time position which will enhance skills and support development, both professionally and personally.
Work history
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Psychology Research AssistantNISAD The National Institutes for Stress, Anxiety and Depression (NISAD)
- Leighton Buzzard, United KingdomInternship
• Organised files to support the team.
• Worked alongside psychologists, psychotherapists and clinical mindfulness teachers.
• Built and maintained effective working relationships with team members.
• Helped develop ongoing programmes using good team communication and collaboration during team meetings.
• Attended regular online team meetings.
• Assisted professionals such as psychologists with individual research carried out into current programmes relating to specific mental health challenges.
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Crew MemberMcDonald's UK&I
- Leighton Buzzard, United KingdomPart Time
• Carried out a fast accurate service to ensure positive customer experience.
• Provided high-level customer service by making sure I go the extra mile to identify and also meet customer needs.
•Maintaining great team relationships with other staff by assisting other colleagues needs and requests.
•Regularly keeping the restaurant clean by carrying out regular deep cleans.
•Carrying out multitasking skills allowing me to move between various jobs and cope with high demand.
• Handling customer complaints by using problem-solving skills to resolve issues efficiently.
•Assisting customers with any queries or support they needed.
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Skills
- Confident Communicator
- Confident
- Phone Skills
- Fashion Sales
- Sales
- Independent
- Quick Learner
- Determined
- Online Retail
- Online Communications
Education
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BTEC Level 3 Extended Diploma in Health and Social CareMilton Keynes college
- Milton Keynes, United Kingdom
DDD (Triple Distinction)
C
C
GCSECedars Upper School
- Leighton Buzzard, United Kingdom
• Maths - 4 (C)
• Art - 6 (B)
• Hair and beauty - Merit
• English Language - 5 (C)
• English Literature- 4 (C)
• Combined Science - 4/3