I am a highly motivated team player with exceptional multi-tasking and organisational skills. My tact and discretion, superb interpersonal skills and genuine interest in the well being of others prove invaluable in all areas of my work. Thriving within high pressure, deadline driven environments, I am able to adapt quickly and positively to challenging situations, whilst remaining calm and focused with a positive can-do attitude.
I love that every day as a Studio Manager can be different – a constant learning curve with new challenges to face and conquer. I provide full administrative support to the two impossibly busy Directors that run this award winning Design Company and ensure a happy and smoothly running design studio, motivating our team and valuing their needs. Involved in all aspects of the business, my role encompasses building; administrative; PA; HR; financial; project related and IT functions in a demanding studio to include, but by no means limited to: • Responsible for a consistently well-maintained and presentable open plan studio. • First point of contact for all visitors and all telephone calls to include client and supplier relations and new business enquiries. • Manage diaries; arrange meetings and book worldwide travel and accommodation. • HW’s first-aider: take charge in emergency situations and constantly assess health & safety in the studio. • Prepare workstations and fully induct new members of the team. • Maintain accurate and up to date employee records. • Support Directors with preparation and management of performance reviews. • Manage pension and life insurance schemes. • Manage attendance, absence and holiday. • Manage the leave procedure and process for any departing staff. • Authorising officer and level 1 user of Holmes Wood’s SMS. • Organise work social events and keep up team morale. • Update and implement studio’s HR policies, submit these as part of client tenders. • Order stationery and cleaning supplies at competitive prices and oversee contracts with utility suppliers. • Produce reports and statistical information as and when required. • Create, issue and record all client invoices and send gentle reminders to outliers. • Lead for all IT issues.
Provided effective administrative support to the Director, Head of Administration and staff across all departments. Performed secretariat services for the Milton Keynes Theatre & Gallery Company (MKTGC) Board. Wrote reports, drafted speeches and other documents as directed. Ensured the gallery’s office, IT and internal communication functions were maintained to the highest possible standards. Coordinated the gallery’s exhibition previews and private hires. Assisted in the detailed research and planning phase of MK Gallery’s £10M capital expansion plans.